The hotel claimed that there were 6 restaurants and that they would be open until 10. There were only 2 "restauranrs" at the resort which were just tikki huts that served food. They had one real restaurant "on the property" but you had to take a golf cart, car or walk 15 minutes there. The website claimed the pools were open until 10 but closed at dusk, 5:30. The hotel claimed to have 5 pools but we only found 2. Staff was nice and hotel was clean but so disappointed in the false advertising.
Stephanie
Stephanie,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月22日
Construction issues
Lots of construction going on so a couple things weren’t open.
Kim
Kim,3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月21日
good location between MIA and Key West. the on premises dolphin show was a bonus though the resort needs to be rejuvenated. it’s a budget family resort surrounded by time share condos… angler and ale the restaurant was a saving grace.
John
John,2 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年11月19日
Best resort ever
Fantastic resort. Loved all the opportunities to watch the dolphins. Variety of pools and activities was great. Best experience at a hotel.
Shelly
Shelly,4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月18日
Justine
Justine,5 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年11月12日
Place was nice but needs to have more covered areas to congregate in case of bad weather .
alina
alina,2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年11月12日
So got the room with a view and end up having a view of trees and construction equipment(have pictures).Also had a noisy generator running 24/7 outside our room and had to leave the tv on at night to sleep to drown away the generator noise. Now on to the resort the Pilar bar and main restaurant/bar were closed due to renovation along with the fitness center. If I was notified before my arrival I would have stayed somewhere else. Could have stayed at a condo for a 1/3 of the price. Food at the pool
Was good and the pool
Staff friendly. When asked to speak with a manager they were not there and asked for a call back before I left this review and have not heard from anyone.
gerald
gerald,3 晚家庭旅遊
Expedia 真實旅客評語
4/10 一般般
2024年11月11日
Been going to this place for several years.
I stayed in the room closest to the pool. The smell of the carpet was horrible. Did not sleep because of the smell. For a room thats 921.. did not expect that. Very disappointed.
Shauna
Shauna,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年11月10日
Great couples getaway, plenty of pools, poolside servers are awesome and work very hard! Plenty of open villas so only improvement would be to accommodate early check-in.
Jill
Jill,2 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2024年11月10日
Very friendly and family hotel
Aldora
Aldora,1 晚浪漫之旅
Expedia 真實旅客評語
6/10 不錯哦
2024年11月10日
Wish we would have known prior to arriving that most of the onsite restaurants and one bar was closed and under construction. I was expecting luxury from website and referrals, not what i would call luxury. Hallway carpet was dirty and worn. Definite need of some upgrades. Dan Sullivan, guitarist on Thurs night was great, otherwise entertainment on Fri and Sat. Was lacking and not what I had expected. Appeared to be very short staffed with limited, pool service.
Kim
Kim,3 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年11月7日
Wayne and Kath
Wayne and Kath,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月1日
Jonathan A
Jonathan A,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月31日
Everyone was so friendly and the location was great. And the dolphins are on sote for the dolphin experiences. So great to have breakfast and watch the dolphins.