Lovely hotel and very pleasant staff. However, there is some building work going on and the room wasn’t particularly clean. That said, we were given a very large room.
David
David,4 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年10月22日
I loved my stay at Le Pigonnet. The staff was very welcoming. The gardens were beautiful and you felt like you were outside of the city while being conveniently located by the heart of Aix which was within walking distance. The restaurant was also amazing. A true French culinary treat. I will be definitely stay there again in the future!
Christina
Expedia 真實旅客評語
10/10 好極了
2024年10月18日
PatriciA
PatriciA,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年10月14日
Good, but the expectation is to be the best
Good, breakfast could use a bit of a revamp. The pastries did not taste very fresh and some vegetables at breakfast would be nice.
Bogdan
Bogdan,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月14日
Wonderful location, staff, grounds. Despite renovations, our stay was wonderful.
Nancy
Nancy,6 晚好友同遊
Expedia 真實旅客評語
6/10 不錯哦
2024年10月9日
Dissapointing & not 5 star (despite construction)
Would summarise as very disappointing. Aside from the construction which we knew of beforehand, this is definitely not a 5 star hotel or 5 star service. Our room was aged, the towel dryer didn’t work hence we used soggy towels for 2 days. There were also holes in our bed linen / no shower gel. When we notified the head of the hotel in the morning, there was no apology, just an acknowledgment. When we came back to the hotel 7 hours later, the room was uncleaned and none of the issues we stated were addressed. We had to then ask reception again and again there was no apology.
The younger staff were helpful and friendly. One man gave up a great restaurant recommendation and was quick to send us some fresh towels. However the hotel is let down by the management (head of reception). Even when we were leaving, she did not utter a word.
The positives are the bed was comfortable and the garden is very beautiful.
Olivia
Olivia,3 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月7日
Beautiful property with excellent and courteous staff.
The only issue side was the noise from continued renovation.
Linda
Linda,3 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年9月25日
emmanuel
emmanuel,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月22日
maryam
maryam,1 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年9月18日
Décevant
Dommage que l’établissement soit en travaux !
Un mail a été envoyé le matin du jour de l’arriver.
Vu le prix de la chambre, on s’attend à un certain niveau de prestation qui n’est pas au rendez-vous.
Pas d’appel pour prévenir du désagrément, pas de remise sur le prix de la chambre.
Le petit déjeuner (ou tout autre restauration) était à prendre dehors ou en chambre mais vu la température le matin … la question ne se pose même pas.
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年9月11日
Diane
Diane,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年9月6日
Nice spot but lots of construction during our stay.
Kyle
Kyle,1 晚浪漫之旅
Expedia 真實旅客評語
2/10 不太好
2024年9月3日
Romain
Romain,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年9月1日
The property gardens were beautiful and the food delicious. However, the room price was expensive for overall quality. Also, when booking a taxi for us, the hotel booked one at over twice the correct price!!
Benjamin
Benjamin,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年8月29日
Wonderful hotel. 15 min walk to town. Or 5 min cab ride. Great staff wonderful service
joseph l
joseph l,2 晚好友同遊
Expedia 真實旅客評語
8/10 非常好
2024年8月3日
Les travaux en cours créent des désagréments sonore. Mais la qualité du jardin et du personnel reste parfaite
Abdellatef
Abdellatef,2 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年7月28日
Renovations taking place so some oise and dining room unavailable but all staff very warm and helpful
Catherine Mary
Catherine Mary,4 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年7月17日
They had major construction 🚧 going in the middle of summer. Be advied. Noise since 7 am to 4 pm. Check ahead.
The gardes are lovely.