Sent to different hotel with no notice! The place we stayed at was worth every bit of the trip. They closed our location for renovations and hotels.com didn't tell us. Our friend who picked us up at airport found out. But, The Colonial Suites was everything we wanted and close to everything!
Matt
Matt,3 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2022年2月28日
no respetaron mi reservación inicial, no respetan su especificación de buffet, ni de habitación, el joven alto muy amable atención en casa mexicana (hotel al que pedí la compensación, las señorita vía correo y WhatsApp algo lentas para resolver), no dejen que les den lo que ellas quieran. todo el demás personal muy amable y buena ubicación del hotel y habitaciones muy cómodas.
Itzel
Itzel,3 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2022年2月24日
Great place to stay and the breakfast is wonderful.
Rivers
Rivers,6 晚浪漫之旅
CheapTickets 真實旅客評語
6/10 不錯哦
2022年2月6日
The property was completely boarded shut when I arrived. I did not receive any advance notification. Someone on the street told me to go to another hotel around the corner. The other hotel was expecting me, but I didn't have a notice from them either.
Katie
Katie,8 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2022年1月30日
We had to move to Suites Colonial (same hotel group) but it was a great experience. The bed was super comfortable, great water pressure and the staff was really nice. We had a great stay
Lucas Eduardo di
Lucas Eduardo di,6 晚浪漫之旅
Expedia 真實旅客評語
2/10 不太好
2022年1月27日
PROPERTY CLOSED
Property closed indefinetely, no pre-warning. Still advertising rooms, that's wrong.
Barbara
Barbara,6 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2021年12月30日
Excelente
fernando
fernando,1 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2021年12月25日
Me cambiaron 2 ocasiones de hotel y había cucarachas
EVANGELINA CASTILLO DE LA
EVANGELINA CASTILLO DE LA,2 晚浪漫之旅
Expedia 真實旅客評語
4/10 一般般
2021年12月18日
Austin
Austin,4 晚旅行
Expedia 真實旅客評語
8/10 非常好
2021年12月15日
Nice upgrade :)
Because this hotel was under maintenance they upgraded me to a great sister property. They notified me with plenty of time in advance. I am pretty sure Suite Bahia is nice, yet this review is based on my stay at Casa Cozumel, which is from the same group as which was excellent. The fact that the pool area overlooks the ocean is enough by itself to be happy there!
Luis
Luis,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2021年12月4日
Booked suites at Bahia, but when I arrived it was closed & there was only a sign saying to call a number to a new hotel. I didn’t have a phone (SIM card didn’t work) so I was lil upset, fortunately it was only a few blocks away. Front desk people very rude, or just seemed jaded from all the tourists. Everyone working there acted as if they were doing me a favor by answering any questions I had…then laundry service charged me $15 for 1/2 load of laundry! I would not stay here if you care about hospitality or service, only if u need a safe clean place to lay your head.
n
n,3 晚旅行
Expedia 真實旅客評語
4/10 一般般
2021年11月26日
We had a reservation at the Bahia but a few days before I received an email that we were now at the Casa Mexicana. We’ve been staying at the Bahia for 24 years and it’s always been good. A big part of it was the breakfast buffet which was at the Mexicana. This year though. No breakfast included!!
martin
martin,1 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2021年9月28日
Affordable and in the centre. You get what you pay for so don’t expect anything fancy. The rooms are basic but functional.
Arpan Devendrakumar
Arpan Devendrakumar,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2021年8月19日
Great place
真實旅客
6 晚浪漫之旅
CheapTickets 真實旅客評語
8/10 非常好
2021年8月15日
Rodney
Rodney,7 晚旅行
Travelocity 真實旅客評語
10/10 好極了
2021年6月30日
It became an upgraded sister hotel. The hotel staff were friendly and the beds were comfortable.
真實旅客
2 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2021年5月17日
Que tenga cocineta, refrigerador, micro
真實旅客
2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2021年3月27日
Great Stay, Great Value
This hotel and its sister hotel Casa Mexico are both fine places to stay for the cost conscious traveler. The rooms are clean and comfortable and the staff is friendly and welcoming. The room comes with a good fresh prepared breakfast and the facility is very close to the dive piers and a good number of nice restaurants.
Charles
Charles,7 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2021年3月21日
La atencion es increíble y el lugar es bastante agradable
真實旅客
5 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2021年3月20日
R. Willium
R. Willium,3 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2021年3月12日
Hotel was shut down so it was perfect place to file away a covid person for quarantine. Dirty, rooms with leaking plumbing, super loud location, and lots of mosquitos and noseeums. Broken A/C forced a room change, and they had to turn on hot water and wifi. Staff was absolutely fantastic throughout the whole ordeal, hats of to Casa Mexicana staff and management.
真實旅客
3 晚旅行
Expedia 真實旅客評語
8/10 非常好
2021年2月27日
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2021年1月19日
Sweets bahia was closed upgraded to the Mexicano for free.
真實旅客
1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2020年12月10日
真實旅客
7 晚旅行
Expedia 真實旅客評語
10/10 好極了
2020年8月28日
Great place to stay!
Room was clean, beds were comfortable, staff was friendly and professional. The price was more than reasonable. I would totally recommend this hotel and will stay here again! We were here to dive with the Aldora shop, it was right around the block from Aldora. Also, we had an ocean views room, which was beautiful. The location is close to shopping and eating establishments.