Nice staff, good location in downtown Buffalo city. Hotel provides free and simple breakfast.
Xiaodan
Xiaodan,6 晚商務旅行
Expedia 真實旅客評語
2/10 不太好
2023 年 7 月 28 日
Dirty, Zero hospitality, No service, No respect
The worst hotel I have ever stayed, please avoid. Some staff were rude, told me to pick up my towels from the front desk after I complained that my room was not cleaned, and said 'it is a courtesy from them to bring any amenities to the hotel guests'.
I stayed there for almost a week, yet my room was never cleaned even when I requested room cleaning service. I also saw some ants in my room. Disgusting
真實旅客
7 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 3 日
Jose
Jose,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 1 日
⭐️⭐️⭐️⭐️⭐️
From check-in to check-out, the service was flawless! The free breakfast had tons of options 🍳🥐, the pool was warm and the hot tub was perfectly hot —plus open until 11 p.m. for late-night relaxation after shopping . Beds were super comfortable and the whole process was smooth and easy.
Parking is $20, but we found free street parking on weekends if you can grab a spot.
Overall, an amazing place to stay—awesome experience and we’ll definitely be back! ✨👏