The worst hotel I have ever stayed, please avoid. Some staff were rude, told me to pick up my towels from the front desk after I complained that my room was not cleaned, and said 'it is a courtesy from them to bring any amenities to the hotel guests'.
I stayed there for almost a week, yet my room was never cleaned even when I requested room cleaning service. I also saw some ants in my room. Disgusting
真實旅客
7 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月2日
Cassandra
Cassandra,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025年2月1日
Michael
Michael,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月16日
Bradley
Bradley,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月12日
Maryann
Maryann,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月9日
James
James,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月7日
Marangeli
Marangeli,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025年1月3日
Four star hotel
The hotel was good, not excellent. Like ld that it had parking, but it cost $20 to park which seems totally outrageous. I could have parked in a garage for cheaper. The beds were okay, but not comfortable. Location was great, had access to everything we wanted to visit. Thats why I gave it a four star.
Mark
Mark,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月1日
Antoinette
Antoinette,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月26日
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月22日
Didn’t know about parking charges
Stayed in a room with a roll-in shower, the contractor did a poor job of sloping floors towards drains, water collects on tile floors causing slip and fall conditions, no grab bars on the wall. Old water pik shower heads should be replaced with something with better quality
Tim
Tim,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月30日
Teresa
Teresa,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月19日
Amazing experience. Check in was so smooth the young lady that checked us in was so pleasant and helpful! Our room was amazing I mean wow when we walked in! Location was perfect for us multiple restaurants in walking distance. The breakfast served daily from 6a-10a so good and clean!
Vanessa
Vanessa,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月15日
Shawn
Shawn,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月10日
Samantha
Samantha,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月3日
Stayed (2) nights. Staff was very friendly and accommodating. 1st night had no sleep at all! (8) 12yr. Year old boys playing hockey in the halls and yelling and screaming up and down the halls!!! Parents were with them but just letting them do what they wanted as they drank their beer. Hotel security spoke to them twice but it only got worse. The yelling and screaming went on until 2:30am!!! After a 5 hour drive to get there, NO SLEEP!!!! Not very happy!!!
Donna
Donna,2 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2024年11月3日
monica
monica,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年10月30日
Elizabeth
Elizabeth,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月29日
Clean
ROBERT
ROBERT,2 晚家庭旅遊
Expedia 真實旅客評語
4/10 一般般
2024年10月23日
Connor
Connor,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年10月22日
There were few maids to clean the rooms. In 5 nights, I had one service because I complained.
No evening cookies anymore.
At $340/ night, they can do better.
No amenities in room like hand cream, map and info. on Buffalo. Also, no info. on restaurants.
FRANK
FRANK,5 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年10月15日
Athena
Athena,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年10月13日
Great location. Up to date. Clean. Pool & hot tub area very nice. Pleasant staff!! Breakfast was a bonus.
Andrew
Andrew,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年10月12日
This is a great hotel. It’s clean, the room is nice and the public areas are comfortable. There is no light in the kitchen area. Hard to see what you’re doing in the dark. The living room tv doesn’t work, and the sheets are so scratchy and uncomfortable. It would be nice to have more than 2 sets of towels. Overalll it is a nice hotel.
Erin
Erin,1 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年10月8日
Everything about the stay was good! With the only exception being breakfast, we did come right near the end of breakfast, around 9:58. Staff member was very annoyed and giving dirty looks, and the moment we stepped out of the food area she closed the doors and locked us out. With the exception of that, no complaints.