The ice maker located on the third floor was so noisy during midnight, the sound was definitely not normal because we could hear the loud noise in our room. We have asked the front desk to solve the problem, the one who took our complaint said that he will go check the machine, and if it’s still noisy, he will unplug the machine. But in the morning, the machine was still running loudly, it seemed that our complaint was not taken seriously. We felt really bad. Other than that, the hotel is overall well.
