First time in Tenerife . Adeje was perfect for R&R but not much else …which I didn’t mind in this case
Tom
Tom,7 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 2 日
mark
mark,8 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 2 月 20 日
mark
mark,8 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 2 月 1 日
Doris Braeuer
Doris Braeuer,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 1 月 29 日
More like a 2 star hotel….
Where to begin. Nice to have a glass of bubbly on arrival. Once we got to our room we had two single beds pushed togeather- it took housekeeping a long time to rectify this and we had to call reception to chase it.
Ordering room service is farcical, staff didn’t speak any English and kept telling us to call reception, who then told us to call room service. Choice of food is very limited and not really suitable for vegetarians. The tray, plates and cutlery were not collected after we finished the meal which was not great.
The room itself was very basic and stank of bleach on arrival. It became obvious it was not properly clean as there were hairs everywhere and the floors were filthy (the slippers provided were black underneath by the end of our 4 night stay). Bathroom needs updating and water doesn’t drain and leaks all over the floor. No door on toilet. The safe did not work and the fridge was useless.
The cleaners here were very rude. The person cleaning our room seemed very annoyed that we asked for it to be cleaned rather than just giving us towels. She swore in Spanish and told us she was working very hard, as if she was expecting a tip. She also left her dirty cleaning cloth in our room.
If you want peace and quiet do not stay here. Our room had no soundproofing and all we could hear were the people next door and upstairs. Noise from the bar went on till late.
When we checked out we were not asked how our stay was and it was very impersonal.
H
H,4 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 1 月 28 日
All in all no value for money
For the money we paid which was 4k gbp, it ended up being a below average bed and breakfast. The food was like canteen food in the buffet, the service of the bar staff was poor and slightly rude, for instance the slow particular arrangement of the glasses while a que of guests were waiting for a drink. We stayed on The Level, which was supposedly a more personal service like poolside service and drink service to your patio, we got offered one drink away from the bar in ten days. House keeping was very hit and miss, maybe twice properly in ten days, the towels were very threadbare. The Level breakfast which was all we had included for what we paid had a la carte meals unavailable due to a lack of cream cheese. The meals we did pay for were average if that, we ate off most nights. All in all no value for the money.
Paul
Paul,10 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 1 月 26 日
Lovely staff
Richard
Richard,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 1 月 13 日
Phillip
Phillip,7 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 1 月 7 日
Gunther
Gunther,3 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 1 月 6 日
Senthil Kumar
Senthil Kumar,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 1 月 1 日
James
James,5 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024 年 12 月 30 日
property has a fantastic View and is close to one of the best beaches on the island
we stayed in a suite room 813 one of the best views on the property and maybe the entire Island
adam
adam,9 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2024 年 12 月 27 日
Had an amazing, relaxing and peaceful vacation at the property. Staff was amazing and professional at all times!
Keisha
Keisha,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024 年 12 月 26 日
A really nice hotel.
Lovely staff, beautiful views and chilled atmosphere.
John
John,2 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2024 年 12 月 22 日
We are having a family medical emergency, my mother in law was hospitalized and were told she probably have days left. This hotel was not willing to cancel or even give travel credit, we lost everything that we had paid
Heinrich
Heinrich,4 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024 年 12 月 15 日
Great resort
Malgorzata
Malgorzata,7 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024 年 12 月 14 日
Excellent hotel, staff, location 👌
David
David,9 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024 年 12 月 14 日
Great hotel
Beautiful hotel with excellent service. From check in to check out the staff were friendly and attentive. Hotel is spotlessly clean. Worth upgrading to The Level if you can. Would recommend and would stay again
Christopher
Christopher,6 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024 年 12 月 12 日
Vacaciones en pareja
Todo perfecto, lo único es que nuestro balcón daba a una parte poco bonita. La atención del personal perfecta y las instalaciones ideales.
Rafael
Rafael,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024 年 11 月 29 日
Elizabeth
Elizabeth,4 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024 年 11 月 28 日
4 night winter break for friends
This was a 4 night stay 3 adult females celebrating a 60th birthday. Overalll the stay was excellent only a few minor details did not equal the 5 star status. The staff were excellent. The food was good but in the restaurant no dishes were cleared as tables were vacated which was a little disappointing to be taken to a table surrounded by tables of dirty dishes and glasses for the whole of the meal. We opted for a more expensive package and were on the LEVEL tier which afforded a great snack and alcohol package. 3 of us shared effectively a suite with one king size and one pill down bed but all the provisions were for two- two glasses two cups two bath towels- we pointed it out on first day but every. Day was the same- I k ow it seems minor but it has a 5 star rating and it just wasn’t arttention to detail. Some other minor things- the level has its own pool area which is lovely but within that area there is a little part mapped out where you have to pay a further 10 euro per person per day for a bed in that area which is ridiculous. There is a lovely supply of loner lemon flavoured water but it wasn’t topped up - as I said minor but just a bit off putting. It was a lovely holiday venue though
Theresa
Theresa,4 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024 年 11 月 25 日
Jerry
Jerry,9 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024 年 11 月 24 日
Bjarke
Bjarke,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024 年 11 月 8 日
Wonderful stay at the Meliá
It is a lovely hotel with great facilities for adults. The check-in was very good and lovely helpful staff. Our junior suite was a great size with a balcony overlooking the pool. We were staying half board and the food especially at breakfast was excellent. There was the opportunity to sit outside on the terrace which was very nice indeed as the views were amazing. The pool area was lovely and we managed to get sun loungers each morning. Overall we had a lovely stay and would definitely return or visit another Meliá hotel.