我是否可以免費取消赫利頓湖高爾夫及水療飯店的預訂並收到全額退款？

可以，赫利頓湖高爾夫及水療飯店在我們網站上有提供可全額退款的客房，您可以根據住宿的取消規定，在入住前幾天取消即可。詳細的條款和條件請務必參閱住宿的取消規定。

赫利頓湖高爾夫及水療飯店是否允許攜帶寵物？

很抱歉，恕不允許攜帶寵物，但可以攜帶服務性動物。

赫利頓湖高爾夫及水療飯店是否提供停車位？

是的，住宿提供免費自助停車服務。提供電動車充電站。

赫利頓湖高爾夫及水療飯店入住登記和退房的時間為？

入住登記開始時間：15:00；入住登記結束時間：00:00。退房時間為 11:00。提供快速退房和零接觸退房服務。

赫利頓湖高爾夫及水療飯店和附近有什麼好看好玩的？

先去附設的高爾夫球場揮上幾桿，然後再去網球場繼續精進球技。住宿還有提供其他娛樂活動，例如保齡球。做個 Spa 慰勞自己，或在浴缸泡澡放鬆身心。赫利頓湖高爾夫及水療飯店還有具備2 間酒吧和三溫暖，以及蒸氣室和花園。

赫利頓湖高爾夫及水療飯店內部或附近是否有餐廳？

是的，此住宿附設餐廳：Lakes Restaurant。

赫利頓湖高爾夫及水療飯店住宿資訊、相片和旅客評語

8/10 非常好

2025 年 10 月 16 日

Clean room. Large room lovely view of the lake. Adequate for a family. Shame that the heating wasn’t working only a storage heater which smelt of burning when turned on

Victoria，2 晚家庭旅遊

Hotels.com 真實旅客評語

8/10 非常好

2025 年 9 月 28 日

Lovely hotel,staff were wonderful but you can not access any of the facilities without paying £20 for 2 hours. This was very disappointing as I booked the hotel for the facilities and wasn’t expecting the extra cost which apparently you have to read the small print in the t&cs to find out even though they are listed when booking the room. Other than that the food and staff were great. We did get put in room 139 and had to complain about the noise from the function room and another guest from 136 also ended up having to be moved so I would definitely check with reception when checking in.

Joanne，2 晚商務旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 9 月 26 日

Carl，2 晚旅行

Hotels.com 真實旅客評語

8/10 非常好

2025 年 9 月 17 日

james，1 晚商務旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 9 月 16 日

Great hotel, great helpful staff

Stella，2 晚家庭旅遊

Hotels.com 真實旅客評語

6/10 不錯哦

2025 年 9 月 9 日

Paul，1 晚旅行

Hotels.com 真實旅客評語

6/10 不錯哦

2025 年 9 月 8 日

Rooms small and noise from patio area. Water was slow and lukewarm, making for a length and cold bath. Poor communications from booking staff. No confirmations sent to confirm booking's for restaurant or bowling. This was a large group of family and friends for a wedding at nearby venue.

Paul，2 晚家庭旅遊

Hotels.com 真實旅客評語

4/10 一般般

2025 年 9 月 7 日

Sadly not a great review 😕 1st and last time

The view from our room was beautiful and the bed was lovely. The hotel was very clean and the temperature was comfortable. Ghe steak and chips for lunch which was very nice and fairly priced but unfortunately these were the only postives. We recieved a bit of a cold Reception upon arrival and I didn't see 1 member of staff smile the whole time we were there. The room had no bath mat and no bottled water for the kettle. The breakfast was just shocking but the hash browns were nice. The fire alarm went off just before 11:00am and the staff clearly were not trained properly for situation which was extremely concerning and frustrating. We stayed in a suite for about 200 for the night but it wasn't worth it and we would not stay here again.

1 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 9 月 6 日

Anthony，2 晚商務旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 9 月 1 日

Catherine，1 晚旅行

Hotels.com 真實旅客評語

4/10 一般般

2025 年 8 月 31 日

Very disappointed

Room was small, shutter blind did not close properly and let in sunlight right above your head meaning we were awake early. Just when we thought it couldn’t get worse, shower tap was faulty meaning we had cold showers. Not what we were expecting from a golf resort and spa. Told the receptionist at checkout and no offer of a reduction in price despite the above issues.

George，1 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 8 月 28 日

Alex，1 晚旅行

Hotels.com 真實旅客評語

8/10 非常好

2025 年 8 月 21 日

3 晚商務旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 8 月 4 日

Lovely hotel, great surroundings.

Great hotel, fantastic bowling addition - was great to have a few games with the family. Dinner was ok, very little gluten free options on the childrens menu but the kitchen tried their best to accommodate a 10 year old. Our room was very spacious, only let down was the shower - this was broken, so trying to get 4 people bathed was a pain.

Mrs L A，1 晚家庭旅遊

Hotels.com 真實旅客評語

8/10 非常好

2025 年 8 月 3 日

Not bad

Nice out of way hotel with what looked like a nice golf course. Room OK but with view over a flat roof to a brick wall. Lift was not working, nor one of the rooms in the spa, but was comfortable otherwise. The spa is nice and not bad value at £20 for two hours. Food was OK but breakfast lukewarm as buffet style with cold plates. Staff all friendly and helpful.

Alastair，1 晚旅行

Hotels.com 真實旅客評語

4/10 一般般

2025 年 7 月 31 日

Shaune，2 晚旅行

Hotels.com 真實旅客評語

4/10 一般般

2025 年 7 月 30 日

Disgusting for a golf, spa hotel!!

Very poor for a golf, spa hotel! On arrival we were put on 2nd floor and reception informed us lift wasn't working. We had to carry heavy luggage up to 2nd floor and down again at end of our 2 night stay as lift still not working. When tried the water, we had no hot water the whole of our visit we there, just cold showers all the time.We were told by reception, the system is antiquated!! Which is disgusting for a golf, spa hotel. Restaurant staff did their best and we're very efficient and friendly, especially Vicky the waitress. Would definitely give this hotel a miss!!!!

Stewart，2 晚旅行

Hotels.com 真實旅客評語

8/10 非常好

2025 年 7 月 22 日

5* If the showers are upgraded.

The hotel, staff, and food were brilliant. Rooms were very clean if a touch tired. The shower let it down, low pressure and not as hot as ideal - other members in my group also had similar showers. Still worth the visit if short as not a deal breaker but more than 2 nights I personally would avoid.

Curtis，1 晚商務旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 7 月 18 日

Comfy,nice staff.good breakfast

Jonathan，1 晚旅行

Expedia 真實旅客評語

4/10 一般般

2025 年 7 月 17 日

Loads of huge moths in the room. Everything worn and tatty. No hot water for a shower

David，1 晚旅行

Hotels.com 真實旅客評語

4/10 一般般

2025 年 7 月 8 日

Reece，1 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 7 月 4 日

kento，1 晚旅行

Expedia 真實旅客評語

6/10 不錯哦

2025 年 7 月 3 日

Poor customer service

Fitness centre, had to wait 15 minutes to be let into the gym as sign said ring this number as I am away. I did and no answer. Went to reception and a rude receptionist (male, light coloured hair) said they are probably doing a pool test so you will have to wait. I said I rang the number advertised and he said there's no reception where they are, so what is the point of a number. Why not have the room key double up as a swipe? I then asked for a fan for the room, sorry none available, maybe tomorrow. No room number taken or name to send me one when they arrived.

Mr Richard，3 晚商務旅行

Hotels.com 真實旅客評語

2/10 不太好

2025 年 6 月 29 日

No aircon in the room. Very hot all night

ANTONY，1 晚浪漫之旅

Expedia 真實旅客評語

8/10 非常好

2025 年 6 月 29 日

Richard，1 晚旅行

Expedia 真實旅客評語

赫利頓湖高爾夫及水療飯店

Hellidon Lakes Golf & Spa Hotel

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