Disappointing Room Compared to What Was Advertised
I paid extra for a Deluxe Sea View room, but what we received did not match the images shown on Hotels.com. The view was mostly of nearby apartments — you had to stand by the window to get even a partial glimpse of the sea. From the bed, there was no sea view at all.
When I asked the hotel staff about switching rooms, I was told that since the booking was made through Hotels.com, they were unable to help. The room itself was also quite small for what was described as a "deluxe" category.
Overall, I felt misled by the listing and disappointed with the value for money.