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Universal's Hard Rock Hotel

4.0 star property
Family-friendly hotel with 3 restaurants, near Universal Orlando Resort

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Photo gallery for Universal's Hard Rock Hotel

Suite, 1 King Bed, Non Smoking (The King Suite) (FREE Universal Express Unlimited^) | Living area | 32-inch flat-screen TV with cable channels, TV, iPod dock
Outdoor pool, cabanas (surcharge), pool umbrellas
Exterior
Lobby lounge, pool views, open daily
Exterior
Located close to Universal Studios Florida, Universal's Hard Rock Hotel offers an energetic vibe with a poolside bar, shopping on site, and 3 on-site restaurants. Enjoy the gym or unwind in the sauna or steam room after a fun-filled day of beach volleyball. With free in-room WiFi and amenities like an arcade/game room and dry cleaning/laundry services this hotel is perfect for families.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Connecting rooms available
  • Parking available
  • Laundry facilities
  • 24/7 front desk
  • Pet friendly

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Outdoor pool
  • Early theme park entry
  • Express theme park tickets
  • Breakfast available
  • Free theme park shuttle
  • Fitness center
  • Sauna
  • Steam room
  • Valet parking
  • Self parking

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Early theme park entry
  • Express theme park tickets
  • Connecting/adjoining rooms available
  • Private bathroom
The current price is NT$14,644
NT$16,474 total
includes taxes & fees
Sep 1 - Sep 2

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Suite, Non Smoking (Future Rock Star Suite) (FREE Universal Express Unlimited^)

Suite, Non Smoking (Future Rock Star Suite) (FREE Universal Express Unlimited^) | Premium bedding, in-room safe, desk, iron/ironing board

Suite, Non Smoking (Future Rock Star Suite) (FREE Universal Express Unlimited^)

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
2 bedrooms
  • 74 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Twin Sofa Bed and 2 Twin Beds

View all photos for Club Room, 2 Queen Beds, Non Smoking (Hard Rock Club) (FREE Universal Express Unlimited^)

Premium bedding, in-room safe, desk, iron/ironing board

Club Room, 2 Queen Beds, Non Smoking (Hard Rock Club) (FREE Universal Express Unlimited^)

9.2 out of 10
Wonderful
(17 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Private bathroom
Shower/tub combination
  • 35 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed, Non Smoking (Hard Rock Club) (FREE Universal Express Unlimited^)

Premium bedding, in-room safe, desk, iron/ironing board

Club Room, 1 King Bed, Non Smoking (Hard Rock Club) (FREE Universal Express Unlimited^)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Private bathroom
Shower/tub combination
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (FREE Universal Express Unlimited^)

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking (FREE Universal Express Unlimited^)

8.8 out of 10
Excellent
(54 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Private bathroom
Shower/tub combination
  • 34 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds (Mobility) (FREE Universal Express Unlimited^)

Premium bedding, in-room safe, desk, iron/ironing board

Club Room, 2 Queen Beds (Mobility) (FREE Universal Express Unlimited^)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Private bathroom
Shower/tub combination
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (The King Suite) (FREE Universal Express Unlimited^)

Suite, 1 King Bed, Non Smoking (The King Suite) (FREE Universal Express Unlimited^) | Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Non Smoking (The King Suite) (FREE Universal Express Unlimited^)

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Private bathroom
  • 59 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Pool View (FREE Universal Express Unlimited^)

View from room

Room, 2 Queen Beds, Non Smoking, Pool View (FREE Universal Express Unlimited^)

8.8 out of 10
Excellent
(24 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Private bathroom
Shower/tub combination
  • 34 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Garden View (FREE Universal Express Unlimited^)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Non Smoking, Garden View (FREE Universal Express Unlimited^)

9.0 out of 10
Wonderful
(95 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Private bathroom
Shower/tub combination
  • 35 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking (FREE Universal Express Unlimited^)

Deluxe Room, 2 Queen Beds, Non Smoking (FREE Universal Express Unlimited^) | Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Queen Beds, Non Smoking (FREE Universal Express Unlimited^)

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Private bathroom
  • 50 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking (FREE Universal Express Unlimited^)

Deluxe Room, 1 King Bed, Non Smoking (FREE Universal Express Unlimited^) | Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking (FREE Universal Express Unlimited^)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Private bathroom
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Garden View (Mobility) (FREE Universal Express Unlimited^)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Garden View (Mobility) (FREE Universal Express Unlimited^)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Private bathroom
Shower/tub combination
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Garden View (Mobility, Roll-In Shower) (FREE Universal Express Unlimited^)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Garden View (Mobility, Roll-In Shower) (FREE Universal Express Unlimited^)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Private bathroom
Shower/tub combination
  • Sleeps 5
  • 2 Queen Beds

Similar properties

Exterior

Universal’s Loews Portofino Bay Hotel

  • Pool
  • Pet friendly
  • Parking available
  • Free WiFi
9.0 out of 10, Wonderful, 1,014 reviews
The price is NT$15,316
NT$17,231 total
includes taxes & fees
Sep 7 - Sep 8
Universal’s Loews Portofino Bay Hotel
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About the neighborhood

Map
5800 Universal Blvd, Orlando, FL, 32819

What's nearby

  • Universal Orlando Resort - 6 min walk - 0.6 km
  • Universal Studios Florida - 8 min walk - 0.7 km
  • Universal CityWalk - 8 min walk - 0.7 km
  • Universal’s Islands of Adventure - 12 min walk - 1.1 km
  • Universal’s Volcano Bay - 2 min drive - 2.7 km

Getting around

  • Orlando Intl. Airport (MCO) - 21 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 28 min drive
  • Orlando Sanford Intl. Airport (SFB) - 39 min drive
  • Orlando Station - 11 min drive
  • Winter Park Station - 20 min drive
  • Kissimmee Station - 22 min drive
  • Free theme park shuttle

Restaurants

  • ‪Mel's Drive-In - ‬5 min walk
  • ‪Moe's Tavern - ‬10 min walk
  • ‪Today Cafe At Universal Studios - ‬13 min walk
  • ‪Leaky Cauldron - ‬4 min drive
  • ‪Richter's Burger Co. - ‬10 min walk

About this property

Universal's Hard Rock Hotel

When you stay at Universal's Hard Rock Hotel, you'll be within a 15-minute walk of Universal Orlando Resort and Universal Studios Florida. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at The Kitchen, one of 3 restaurants, which serves American cuisine and is open for breakfast, lunch, and dinner. A poolside bar, a fitness center, and a sauna are other highlights. Fellow travelers say great things about the pool and helpful staff.

At a glance

DONE

Hotel size

    • 650 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in time starts at 4:00 PM
    • Express check-out available
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • HARRY POTTER and all related characters and elements © & ™ Warner Bros. Entertainment Inc. Publishing Rights © J.K. Rowling. *Universal Orlando hotel guests must present hotel key card and valid theme park admission; all other guests must show theme park ticket stating Early Park Admission benefit. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening to: (a) Universal Studios Florida and/or Universal Islands of Adventure as determined by Universal Orlando; (b) Universal Volcano Bay (weather permitting); and/or (c) Universal Epic Universe (Early Park Admission at Epic Universe to begin 5/23/25). Valid at select attractions at each park. Park-to-Park admission required to board the Hogwarts™ Express. Benefit is non-transferable. Parks, attractions, operational times, and offerings for the Early Park Admission benefit may vary and are subject to substitutions, change, availability, capacity and/or cancellation without notice, and not guaranteed. Additional restrictions may apply. Hard Rock Hotel ® Hard Rock Cafe International (USA), Inc. Universal elements and all related indicia TM & © 2025 Universal Studios. All rights reserved.
    • ^Requires theme park admission. Valid only at participating rides and attractions in Universal Studios Florida and Universal Islands of Adventure, during normal theme park operating hours. Not valid at Universal Volcano Bay or at Universal Epic Universe. Excludes separately ticketed events. Benefit is non-transferable and valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of hotel stay. Express ride access is a separate line with a shorter wait time at participating rides and attractions. Present valid room key card to the attendant upon entering the queue for a participating ride and attraction. Parks, attractions, operational times, and benefits are subject to substitutions, change, availability, capacity and/or cancellation without notice, and not guaranteed. Additional restrictions may apply.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 3 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (2 total)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (USD 36 per night; includes in/out privileges)
    • Onsite valet parking (USD 45 per night)
DONE

Offsite

    • Free theme park shuttle
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Waterslide
  • Free theme park shuttle
  • Early theme park entry
  • Express theme park tickets
  • Children's menu

What to do

  • Beach volleyball
  • Shopping
  • Golf lessons nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference center (5995 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Fitness center
  • An outdoor pool
  • Arcade/game room
  • Sauna
  • Steam room
  • Waterslide
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Assistive listening devices available
  • Wheelchair-accessible path to elevator
  • Visual alarms in hallways
  • Closed captioned TV

Room amenities

Be entertained

  • IPod docking station
  • 32-inch flat-screen TV
  • Cable TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Turndown service
  • Alarm clock
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Mini-fridge
  • Microwave (on request)

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

The Kitchen - Overlooking the pool, this restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
The Palm - This steakhouse specializes in international cuisine and serves dinner only. Open daily.
Velvet Bar - Overlooking the pool, this lobby lounge specializes in Regional cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.
Beachclub - This poolside restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.
Emack and Bolios - This restaurant specializes in American cuisine and serves breakfast and light fare. Open daily.

Here's the breakdown, no surprises

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 5 to 40 for adults, and USD 5 to 20 for children
  • Microwaves are available for USD 15 per night

Children & extra beds

  • Rollaway beds are available for USD 35.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 150 per accommodation, per stay

Parking

  • Self parking costs USD 36 per night with in/out privileges
  • Valet parking costs USD 45 per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hard Rock Hotel Orlando
Hard Rock Hotel Universal Orlando
Hard Rock Hotel Universal Orlando Orlando
Hard Rock Orlando
Hard Rock Orlando Universal
Hard Rock Universal Orlando
Hard Rock Universal Orlando Orlando
Hotel Hard Rock Universal Orlando
Universal Hard
Universal Hard Rock Orlando
Universal's Hard Rock Hotel ®
Universal's Hard Rock ®

Frequently asked questions

Does Universal's Hard Rock Hotel offer free cancellation for a full refund?

Yes, Universal's Hard Rock Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Universal's Hard Rock Hotel?

Yes, there's an outdoor pool.

Are pets allowed at Universal's Hard Rock Hotel?

Yes, pets are welcome, with a limit of 2 total. There's a charge of USD 150 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Universal's Hard Rock Hotel?

Yes. Self parking costs USD 36 per night. Valet parking costs USD 45 per night.

What are the check-in and check-out times at Universal's Hard Rock Hotel?

You can check in starting at 4:00 PM. Check-out time is 11 AM. Express check-out and contactless check-out are available.

What is there to do at Universal's Hard Rock Hotel and nearby?

Have fun during the warmer months with activities such as volleyball. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a waterslide and a sauna. Universal's Hard Rock Hotel also has a steam room and an arcade, as well as a garden.

Are there restaurants at or near Universal's Hard Rock Hotel?

Yes, there are 3 onsite restaurants, featuring alfresco dining, American cuisine, and pool views.

What's the area around Universal's Hard Rock Hotel like?

Universal's Hard Rock Hotel is a short 6-minute walk from Universal Orlando Resort and 13 minutes' walk from Universal Studios Florida. Travelers give top marks for the hotel's prime location.

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Universal's Hard Rock Hotel Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Parks
Service staff
Room
Location
Food
Ambience
Bed
Children
Live music
Family friendly

What guests liked

  • Breakfast was great with plenty of choice and good quality. (6 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Fab hotel and location

Excellent location and clean fresh hotel
Kris, 3-night trip

10/10 Exceptional

Great stay .. lovely big rooms in a great location.
Myra, 1-night trip

10/10 Exceptional

Awesome hotel Fantastic location
Anthony, 1-night trip

10/10 Exceptional

Short family stay at the parks

We had a great time at the hard rock. Great staff, great location.
Stephen, 1-night trip

10/10 Exceptional

Perfect for parks

Perfect for the parks and Express Pass option makes staying better value than purchasing Express passes directly
Paul, 2-night trip

10/10 Exceptional

Stayed to visit parks

Room wasnt ready until 4 but was lovely and clean. Kids enjoyed the pool. We stayed at club level, which was great. Breakfast was great and good coffee and drink selection for the children. Shame that snacks in the evening are 8-9 becauae surely most people are still in the parks then - we were at least. Like we've found throughout our stay in Florida, toilet paper is terrible here too. Bonus having fast pass and early entry to the parks
1-night trip

10/10 Exceptional

The hotel's location within the Universal Orlando Resort provides easy access to the theme parks through shuttles, water taxis, or walking.The hotel caters to families, offering spacious rooms, and a range of activities
Erika, 2-night trip

8/10 Very good

Lovely hotel - Worth staying

Checked in early (0700hrs) to make the most of the free express passes. Parking is $36 per night and you are allowed to park up to 23:59hrs of check out date. Check in was smooth. We came back from the park and the room was not available at 1700hrs (1hr after we should have room) The staff are great, room clean and beds comfortable. The only reason I did not give it 5 stars is because the delay in check in.
Sean, 1-night trip

10/10 Exceptional

Loved the perks with Universal Studios and closeby. Beautiful walk. Staff super friendly and helpful.
Diane, 1-night trip

10/10 Exceptional

Wonderful time was had by all
Kathryn, 4-night trip

10/10 Exceptional

Love the Hard Rock! Great check in and stay so far.
Louise, 1-night trip

10/10 Exceptional

All was great
Joel, 1-night trip

10/10 Exceptional

Amazing Hotel!!
Jose Vicente, 4-night trip

10/10 Exceptional

Everything was perfect, staff was so kind and helpful!
Aubrey, 1-night trip

10/10 Exceptional

Very nice hotel
Pedro, 2-night trip

10/10 Exceptional

Great hotel!! Loved the pool and the included express passes. Dandre (who checked us in) was amazing! My daughter (and us) loved him! Very friendly! We are hoping he is there on our next visit!! We will be back!
Roberta, 1-night trip

10/10 Exceptional

Awesome!
Kellye, 4-night trip

10/10 Exceptional

Loved it!
Sarah, 1-night trip

6/10 Good

I believe, like many hotels, this wonderful place looks like it needs refresh. It seems rundown after the pandemic. I was there in 2017, and it was a lot nicer. Still had a nice time in 2025, but this place feels tired.
Randy, 2-night trip

10/10 Exceptional

Hard Rock - Rocks!!

The hotel is great! The decoration the musics the atmosphere, the views and the rooms are great!
Jorge, 2-night trip

8/10 Very good

Beautiful property and amazing location but really expensive
Delcy, 1-night trip

2/10 Poor

Noisy neighbours

Noisy guests in next bedroom. Issued raised on 3 occasions with front desk - took over 1.5hrs for someone to speak to guests in next bedroom and even then issue not satisfactorily resolved. Very disappointing experience considering the price of the hotel for a one night stay.
1-night trip

10/10 Exceptional

Felt welcome from the minute we walked through the door, the VIP Service team are amazing and went the extra mile for our daughter’s 10 birthday. Highly recommended and worth the extra cost for the express passes and walking distance to the main 2 parks we visited.
Paul, 12-night trip

2/10 Poor

Not interesting is fixing issues

The hotel was nice and we expected more but sadly it was ruined by the toilet, the toilet kept refilling and it drove us mad. Reported it at 4pm and was told that it would get fixed, came back at 9.30 and reported it again. Had to chase up after 10pm because son just wanted to sleep. They couldnt do much due to time (if they came up and fixed it earlier wouldnt be an issue) told us they would fix it the next day - problem is we was only staying 1 night. I honestly thought staying at a top hotel we wouldnt have issues and no sleep
Lee, 1-night trip

8/10 Very good

Great choice for a family with Tweens. They loved the water slide and swim up movie!
Lisa, 1-night trip