Check in was nice and easy. We had 3 adults and 1 child checking in. When we arrived in our room, I went to grab a tissue.... they had 3 tissues in the box all sticking out and that's it. The box was empty. We all needed showers and we all use a towel for our hair and one to dry off so we went to the front desk and asked for extra towels. They told us they'd bring them up. NOTHING. We called the front desk and AGAIN asked for extra towels and we were told they'd bring them up in 10 minutes....hour and a half... STILL NOTHING! So I never got to take a shower that night because nobody had the courtesy to bring them up like we were told.
We also had NO cable in the room so we asked about that and they sent William up to our room. He was great. Very friendly, super nice.... turns out it was unplugged for some reason so he just plugged it in and we were good on that.
The bellhops were all great! Super friendly and ready to help in a minutes notice.
Was not happy with the front desk ignoring our request for extra towels and a box of tissues after being told they were bringing them. Would i stay there again....I really don't know.
Wendy
Wendy,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 19 日
Una buena opción de hospedaje en Orlando
El hotel tiene un starbucks que abre a las 6 am lo cual resulta muy conveniente. Las habitaciones son amplias. El hotel esta comunicado a un centro comercial en donde se encuentra de todo. A solo 20 min del aeropuerto. Ofrecen transportacion gratuita a Epic Universal, se requiere reservar y es sujeto a disponibilidad pero es una buena adición a los beneficios otorgados por el hotel.
Zulet
Zulet,4 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 19 日
Lisa
Lisa,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 18 日
LISA
LISA,3 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 18 日
Excellent
I was hapy
Bik yung
Bik yung,4 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 15 日
Familien ulm
Lækkert sted med pool og fantastiske shoppingmuligheder
Ronni
Ronni,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 15 日
Joe
Joe,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 14 日
Erick
Erick,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 13 日
Excelente check in y servicio en general
Jose
Jose,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 8 日
Juan
Juan,2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 3 日
Jaime
Jaime,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 2 日
Janett
Janett,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 30 日
Shanyn
Shanyn,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 26 日
Samantha
Samantha,7 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 23 日
Easy check. Property easy to navigate.
Jadena
Jadena,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 22 日
gINALEE
gINALEE,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 22 日
Overall great experience
Hotel and service was amazing . I’m not crazy about the location though. I did not realize how connect it was to the mall ..The hotel room was very clean and the water was very hot .
Darlene
Darlene,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 21 日
Room was clean and the stay was cinviebtoy close to everything.