Majority of hotel staff were helpful and pleasant, the Hotel Manager, Michael, was especially helpful, welcoming and pleasant.
The hotel provides the necessities you would expect in an all inclusive.
There is a need for many maintenance updates. I did have to get my mattress changed due to it being broken in the middle, but the staff were amazing and sorted this out within 10 minutes! Great response.
Food, drink and entertainment is what you would expect of a 4 star hotel, although some food was really great.
Location of hotel for access to the Airport and Waterpark is great, however it is a little out of the way from the harbour and other bars. Although Fiesta Bar is about 10/15 min walk and is a great bar for food, drink and sports.
Hotel was great with accommodating the wedding we attended, effective, efficient and enjoyable.
Would we stay there again, probably not for a week, as we have stayed in other hotels along that strip and have had more pleasant experiences, not to say this hotel is not worth staying at, just preference.
