Krystal Grand Nuevo Vallarta – All Inclusive offers a tranquil retreat with an inviting beach bar, 18 holes of golf, and soothing spa treatments. Unwind in one of the three outdoor pools or relax on the sun-kissed terrace; then enjoy Mexican cuisine at one of four restaurants. With free bicycle rentals and helpful staff, this all-inclusive haven has left families feeling delighted.
At Krystal Grand Nuevo Vallarta – All Inclusive, you can hit the beach to enjoy the shade from a beach umbrella or sip a drink at the beach bar, plus you'll be within a 5-minute walk of Bay of Banderas. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and aromatherapy. Hacienda El Mortero, one of 4 restaurants, serves Mexican cuisine and is open for dinner. Other highlights at this all-inclusive property include 5 bars/lounges, a free kid's club, and a poolside bar. Fellow travelers say great things about the helpful staff and family-friendly amenities.
All inclusive
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
Buffet meals, snacks, and beverages included
In-room minibar (all beverages included)
Dining availability limited at one or more venues
At a glance
DONE
Hotel size
480 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Babysitting*
Free children's club
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
LOCAL_PARKING
Parking
Free covered onsite self parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–11:30 AM
4 restaurants
5 bars/lounges
Beach bar
Poolside bar
Coffee shop
Room service
Snack bar/deli
Traveling with children
Free children's club
Children's pool
Playground
Childcare in room (surcharge)
What to do
On the beach
Fitness classes
Yoga classes
Archery
Whale-watching nearby
Working away
8 meeting rooms
Conference center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry facilities
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Free bicycle rentals
Beach umbrellas
Pool loungers
Pool umbrellas
Romance packages
Facilities
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Fitness center
Adjacent to a golf course
3 outdoor pools
Arcade/game room
Full-service spa
Massage/treatment rooms
Banquet hall
Accessibility
Elevator
Elevator door width (inches): 35
Wheelchair-accessible path to elevator
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
MP3 docking station
50-inch LED TV
Cable TV channels
Home comfort
Air conditioning
Free stocked minibar
Iron/ironing board
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Shower only
Soap and shampoo
Hair dryer
Towels
Toilet paper
Food and drink
Highchair
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Spa
The onsite spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Dining
Hacienda El Mortero - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required.
The Grill - This restaurant serves dinner only. Reservations are required. Open select days.
Ayami - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open select days.
Restaurante "O" - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.
Fees & policies
Children & extra beds
In-room babysitting is available for an extra charge
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 8:00 PM
Guests under 18 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Children are not allowed in the infinity pool.
Also known as
Krystal Grand Nuevo Vallarta
Krystal Grand Nuevo Vallarta – All Inclusive Nuevo Vallarta
Frequently asked questions
Does Krystal Grand Nuevo Vallarta – All Inclusive offer free cancellation for a full refund?
Yes, Krystal Grand Nuevo Vallarta – All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Krystal Grand Nuevo Vallarta – All Inclusive?
Yes, there are 3 outdoor pools and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Krystal Grand Nuevo Vallarta – All Inclusive?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Krystal Grand Nuevo Vallarta – All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Krystal Grand Nuevo Vallarta – All Inclusive?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
Is there an onsite casino at Krystal Grand Nuevo Vallarta – All Inclusive?
No, this property doesn't have a casino, but Winclub Casino Platinum (15-min drive) and Vallarta Casino (16-min drive) are both nearby.
What is there to do at Krystal Grand Nuevo Vallarta – All Inclusive and nearby?
Have fun with onsite activities like archery and cycling. Additional recreation onsite includes fitness classes and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Krystal Grand Nuevo Vallarta – All Inclusive also has 5 bars and a fitness center, as well as an arcade and a garden.
Are there restaurants at or near Krystal Grand Nuevo Vallarta – All Inclusive?
Yes, there are 4 onsite restaurants, featuring Mexican cuisine.
What's the area around Krystal Grand Nuevo Vallarta – All Inclusive like?
Krystal Grand Nuevo Vallarta – All Inclusive is located a short 3-minute walk from Bay of Banderas.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
Krystal Grand Nuevo Vallarta – All Inclusive Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.4/10
Staff & service
7.8/10
Amenities
7.8/10
Property conditions & facilities
8.0/10
Eco-friendliness
Popular mentions
Food
Service staff
Room
Buffets
Beach
Restaurant
Drinks
Booking
Family friendly
View
What guests liked
The beach was beautiful, clean, and safe with great views and plenty of loungers available. (67 reviews)
From real guest reviews summarized by AI.
Reviews
8/10 Very good
Sep 3, 2025
Food was the best
The food was fantastic. Disappointed that they only had one restaurant open all week until our last day! Need upgraded lounge chairs for the adult only pool very weathered. Housekeeping staff amazing, very clean. Little to no entertainment which was disappointing, what they had was geared more towards children.
Kellie
Kellie, 6-night trip
10/10 Exceptional
Jul 6, 2025
We’ll stay here over and over!!!
We stayed for six nights and enjoyed everything about the hotel.
The food was great, and the people were very friendly!!!
Bertha
Bertha, 5-night trip
10/10 Exceptional
May 16, 2025
Went for 4 days with the family an I highly recommend it food was good and i had such a good time i will definitely go back ..hopefully soon
Israel
Israel, 4-night trip
10/10 Exceptional
May 26, 2025
The staff were very professional and welcoming. The food was great and the rooms were nice and clean.
a
a, 2-night trip
10/10 Exceptional
May 10, 2025
Good food too
Mike
Mike, 3-night trip
10/10 Exceptional
Apr 10, 2025
Had a great time, accommodations were pretty decent.!
Ryan
Ryan, 5-night trip
10/10 Exceptional
Apr 27, 2025
The food was very good - even the buffet was great every day! We really enjoyed our stay!
Jason
Jason, 6-night trip
10/10 Exceptional
Jun 5, 2025
Beautiful property. We loved the food. Entertainment was excellent
Daniel
Daniel, 2-night trip
10/10 Exceptional
May 14, 2025
very lovely place i loved the pool and the food was amazing
Sofia Aydee Puga
Sofia Aydee Puga, 4-night trip
8/10 Very good
May 24, 2025
The property is well kept and has a lot of different things to do.
ALLA Vasilyevna
ALLA Vasilyevna, 5-night trip
10/10 Exceptional
Jun 7, 2025
It was a last minute trip and it cóuldnt have been more perfect. The check in process was seemless and we were upgraded upon arrival which was amazing. The food and drinks were great and the staff was wonderful. Cannot wait to come back for a longer stay.
Alondra
Alondra, 2-night trip
10/10 Exceptional
Jun 2, 2025
Amazing all around
Juan
Juan, 1-night trip
8/10 Very good
Mar 19, 2025
it's a good place for family.
Elidía
Elidía, 5-night trip
10/10 Exceptional
Mar 18, 2025
Loved this resort! Very family friendly and staff very nice!
Don
Don, 6-night trip
10/10 Exceptional
Apr 26, 2025
Very friendly staff and great stay all around ! Highly recommended for all.
Amber
Amber, 7-night trip
8/10 Very good
Apr 17, 2025
Great resort for families, could use a little more activities for the children
David L
David L, 7-night trip
10/10 Exceptional
Apr 25, 2025
We had an amazing time. The staff and facilities were great. Everyone was helpful specially the check in crew
paola
paola, 3-night trip
8/10 Very good
Apr 19, 2025
The best part was the staff and cleanliness here. If felt safe and was the perfect location
Rachel Lea Jane
Rachel Lea Jane, 6-night trip
8/10 Very good
Apr 16, 2025
Thank you for an amazing trip! I just love the pool and staff and our room was clean daily
Ashley
Ashley, 5-night trip
10/10 Exceptional
Mar 18, 2025
Very happy with everything, food was very good, two pools, good location, accommodating staff.
Kevin
Kevin, 7-night trip
10/10 Exceptional
Apr 13, 2025
This a perfect place to sit back and relax. Food and service was amazing.
Tara
Tara, 3-night trip
8/10 Very good
Mar 31, 2025
This is our second time to this resort and we have been happy both times. It’s a really great resort for families and we love the beach and walking area around the resort.
Jonathan Douglas
Jonathan Douglas, 10-night trip
10/10 Exceptional
Mar 30, 2025
I loved most everything about this property and the people running it!
Jenine
Jenine, 9-night trip
8/10 Very good
May 3, 2025
This was my first time to Puerto Vallarta. The resort was very nice, clean, with great service. They treat Expedia members as VIP’s! The all inclusive restaurants were extremely good! Will definitely come back!
Kenneth Agustin
Kenneth Agustin, 7-night trip
10/10 Exceptional
Apr 5, 2025
The people working at the resort were kind, helpful, worked hard, and seemed happy. The food was amazing (especially the fish tacos!). We loved our stay and will definitely return again.