Todo el presonal es muy amable.
Las habitaciones son muy pequeñas pero en general estan limpias y en buen estado.
La comida es buena para el tipo de hotel que es, no es gourmet ni nada pero es buena.
Carlos
Carlos,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 24 日
Tiene un excelente servicio y un buen ambiente
Carlos Alberto
Carlos Alberto,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 18 日
José Raúl
José Raúl,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 9 月 3 日
Food was the best
The food was fantastic. Disappointed that they only had one restaurant open all week until our last day! Need upgraded lounge chairs for the adult only pool very weathered. Housekeeping staff amazing, very clean. Little to no entertainment which was disappointing, what they had was geared more towards children.
Kellie
Kellie,6 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 9 月 1 日
CARLOS M
CARLOS M,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 1 日
Carlos j
Carlos j,4 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 28 日
We were greeted by genuinely nice hosts but every building we were in it seemed like the AC’s were not working or on very low. I understand we were there in peak of summer, but every building lobby, restaurants/buffet were just as hot if not more than outside.
Our rooms were not serviced (except for the beds being made). We were there 4 days/3nights. Only one day out of 4 we got clean towels. We had to ask for toilet paper hand soap and body wash. (That’s when the brought the clean towels).
There were 4 drinks in the fridge when we were told there would be 10 daily (due to the package we paid for). I don’t think I should have to be asking for them, they know how to service each room and if they don’t they should. We ended up getting our own bottles of water and putting them in our fridge. Our coffee was never replenished, our cups were never picked up and new ones brought in.
After paying for an exclusive package I felt we received the bare minimum. Would I stay at this hotel again, most likely not. I’ve stayed at La Estancia and never had an issue there. We decided to give this place a try, sorry, but for the same amount of money or just a little more I rather go somewhere else. This place is really not worth it.
Most of the pool and some restaurant staff were genuinely very kind and helpful that was the best part of our stay.
Raul
Raul,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 25 日
Bertha
Bertha,5 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 25 日
Comida excelente.
Atención excelente.
Cuidado en jardines, albercas y playa excelentes
Puntos a mejorar:
En general al hotel le urge una remodelación en habitaciones, muebles (tv y secadora no servían), camastros, etc.
Gabriel Antonio
Gabriel Antonio,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 21 日
Iris Raquel
Iris Raquel,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 19 日
Vale la pena hacer reservaciones por hoteles.com
Todo el staff muy amable. Por haber reservado por este medio, nos dieron trato VIP - express check in, areas exclusivas, en general muy buena atencion. Gratamente sorprendidos por este plus!
MARIA ISABEL
MARIA ISABEL,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 11 日
Jacklyn
Jacklyn,4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 6 日
We’ll stay here over and over!!!
We stayed for six nights and enjoyed everything about the hotel.
The food was great, and the people were very friendly!!!
Bertha
Bertha,5 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 5 日
Family Vacation
Kids area pool should be open for more than 1 hr. Kids under 4 should be permitted with adult supervision
Buffett needed a little more TLC and employee supervision.
Many children were touching food products multiple times unsupervised by parents.
Smiles and friendliness would go along way with employees.
Towels and lounge chairs were saved and taken by 8am every morning
The lack of clarity regarding Uber pickups beingbatvthe top or the very bottom be the street
George
George,6 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 6 月 29 日
Buffet was very bad, the first few days they had the Buffet in a banquet hall in which you had to be seated with other families, also it seemed like they were understaffed. In one occasion we had to ask to have a table cleaned so we could sit down for breakfast and the waitress gave us a attitude. Also we paid for the upgraded room with bracelet and the area which was reserved for us by the pool was always occupied by other families without the upgraded brackets.
Claudio
Claudio,6 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2025 年 6 月 29 日
The buffet it’s very low profile food, there were only available one restaurant in weekdays, and two on weekends. The drinks are very cheap alcohol. The rooms are old dated
Roberto
Roberto,4 晚旅行
Expedia 真實旅客評語
2/10 不太好
2025 年 6 月 29 日
El servicio fue espantoso si recobraron la habitación cero intenciones de dar un buen servicio lento y mediocre si. Soluciones reales
Erick
Erick,3 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 6 月 28 日
Definitivamente me quedaría en este hotel otra vez muy limpio la comida muy buena las bebidas deliciosas la playa muy limpia y se puede estar en el mar muy bien el personal muy atento 👍
Alma
Alma,5 晚家庭旅遊
Travelocity 真實旅客評語
6/10 不錯哦
2025 年 6 月 28 日
A nice resort. Rooms were clean and nicely decorated. Pools close really early at like 8 pm. There is an adult 'pool'on the rooftop that was more like a wading pool and it was pretty dirty. Once one bae to hang out at in the lobby. Not a lot to do or places to hangout after dinner.
Sarah
Sarah,5 晚浪漫之旅
Expedia 真實旅客評語
4/10 一般般
2025 年 6 月 28 日
The moment tee checked in we were harasses to go on a timeshare presentation. When we got to the room it was very average nothing really nice like a motel 8. The food was poor quality they only had 2 restaurants and it was difficult to get a reservation even though they had plenty of seats open. The restaurant has no air conditioning or it did not work. Rhe second restaurant we could not get a reservation for any of the 4 nights we stayed at the property. The pool were over crowded loud and trash everywhere. When you went to the beach you were harassed by vendors every 2 minutes. They had very few waiters for drinks. Most of the alcohol drinks were not. Very good. I would never recommend this hotel or come back no matter how cheap it is you will be disappointed. We travel a lot I would not give this property a 1 star review.
Robb
Robb,4 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 6 月 28 日
Love it
jorge a
jorge a,2 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2025 年 6 月 27 日
The property is outdated and the rooms in terrible condition. The restaurant choices are not very appealing. The only place we eat breakfast and dinner was at the buffet. The breakfast was ok but long lines to get items since they only have one staff member working each station. Dinner was not very good, it was basically the same food every night. The night time entertainment lacking activities. The infinity pool area facing the beach is Adults only, I was very disappointed because that was one of the features that attracted us to book that resort. We traveled with children and had to be in the other pool away from the beach and ocean view. The only good things we took away from our family trip was the beach is beautiful and the staff was kind and respectful.
Flor J
Flor J,4 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2025 年 6 月 27 日
Norma
Norma,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 6 月 26 日
Everything was good...customer service...food 10/10...amenities....room was perfect....beach was nice warm and clean. We really love this place