Meal choices are limited. Hotel staff need "warmth" in their interactions with guests.
真實旅客
1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 27 日
Good hotel
Friendly, warm and inviting and nice decor.
Convenient to airport as arrived late.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 26 日
Michael
Michael,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 26 日
Anuradha
Anuradha,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 22 日
Great experience
Had a really greay stay. Really warm and friendly welcom by Téa on reception followed by a really friendly bar tender.
Clean and spacious room.
Great room service, very prompt and polite.
Only slight negative was the sausages in the morning didn't taste of anything, obviously poor quality
David
David,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 18 日
Lovely Hotel
Great hotel. Very clean and has a great small gym, pool area, sauna and steam room
Brett
Brett,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 18 日
Short Getaway 60 th Celebration
Was a very nice get away with friends and celebrating a friend at 60 at the Hotel. Ambience was great and had a very great Time. Look forward to Visiting the hotel again if given a good discount as I came all the Way from America.
Omobukola
Omobukola,2 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 17 日
Adrian
Adrian,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 14 日
Excellent
Overall it was a clean hotel, friendly staff and fantastic facilities. The room was very clean but I think the bathroom need some redesigning.
Terence
Terence,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 13 日
PHILIP
PHILIP,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 10 日
Lovely hotel
Stopped over between Chessington and Thorpe Park visits.
Lovely pool staff, great breakfast.
Would love to stay again.
Michelle
Michelle,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 10 日
Great pool and friendly staff. However the insistence on ordering food via an inefficient tablet app, rather than a friendly person spoiled our dinner experience.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 9 日
Ralph
Ralph,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 8 日
Ok
Hotel looks nice at the outset but tired in places such as the shower and pool. Food was average. Good that children ate free though. Pleasant stay but could be better.
Samantha
Samantha,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 7 日
The service was really good overall, but there are two matters that need to be addressed
On the second day of our stay, we went to the pool after signing in at reception.around 11am However, after about 10–15 minutes, we were asked to leave due to a regular class taking place. This was disappointing as we were not informed about it in advance, and the kids were really upset.
Fathima Nafla
Fathima Nafla,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 7 日
Neil
Neil,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 6 日
Abigail
Abigail,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 5 日
Alistair
Alistair,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 4 日
GIOVANNA
GIOVANNA,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 2 日
You committed to e-mailing me my receipt - but I've not received it