Roach Motel — Do Not Stay Here
The room looked nice at first, but when I lifted the toilet seat, a cockroach ran across it. I immediately checked out.
I was promised a refund, but when I called the next morning, the front desk employee was rude and tried to gaslight me by claiming it was a stink bug — even though I have video proof. When I asked for his name, the staff refused to provide it. I've called several times this morning and the phone goes unanswered.
There’s also an abandoned hotel right next door, which may explain the pest problem.
Unacceptable experience and terrible customer service.