Reception staff great. Room had brand new headboard, rest of furniture was tired, stains on the carpet and bathroom could do with updating. Stayed for NYE, close to town.
Thomas
Thomas,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月28日
O
It was a lovely clean hotel. The staff were bery friendly and couldn't do enough for you. I didnt like the beds though theyre sprung mattresses and very hard . Although they were a very decent size. The rooms were modern and very comfortable .
Zak
Zak,3 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月28日
Great 3 nights which could not be faulted.
We got an upgrade on our room which was lovely.
Clifford
Clifford,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月25日
Nudrat
Nudrat,1 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月25日
Great hotel - dry pool
Disappointed to be told swimming pool & facilities closed for the day of stay :(
Kevin
Kevin,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月24日
Realy good stay nice room and a lovely big breakfast. Ideal for the tram to travel around and nice relaxing bar to sit and have a drink friendly staff nothing to much to ask for. Stayed many times and look forward to going back.
Carl
Carl,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年12月24日
Lia
Lia,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年12月16日
Worse Stay I've ever had
Check in was fine however our room was filthy. The bath tub was so dirty it looked like old mop buckets water was thrown in there. We asked to change room which we did to go into another horror room. The toilet was filthy with urine stains all over the seat and bathtub dirty. Requested to change room but there was none available. The room was cold due to it being central heating and our radiator did not have a thermostat to adjust. We paid for breakfast and this was not noted and we were refused breakfast twice even after showing our booking receipt. Worse stay ever
Kyra
Kyra,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月12日
Madissar
Madissar,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月12日
Great stay
Maksym
Maksym,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年12月9日
Austin
Austin,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月5日
Weekend
Good value for money, good location and all the basic services available
Stylianos
Stylianos,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年12月1日
Awful hotel, rude staff, rotten food
This hotel is the worst hotel in Blackpool, the staff have no concept of customer service. My room 615 had a terrible smell, which the accommodation staff would know about. Whilst having a shower, a spider came out of the air vent in the bathroom.
The breakfast servings were extremely unpleasant.
Guests smoking outside the hotel door leaving it unseemly especially if you have a health condition.
I definitely wouldn’t recommend this hotel😡
Philip
Philip,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月29日
malcolm
malcolm,6 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月24日
michael
michael,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月20日
Nice room comfy bed. Dog friendly.
Stephen
Stephen,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年11月17日
Anthony
Anthony,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月17日
Realy good stay friendly staff quick check-in good location for all the attraction had a car in car park but used the local trams very frequent and tram stop outside the hotel.
Carl
Carl,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月10日
Rod
Rod,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月29日
Madissar
Madissar,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月28日
Basic but ok.
Tried ringing on route as we were scheduled to get to the hotel a bit earlier than 3, but no one answered my calls.
Arrived to huge queue and one chap trying to sort everything out.
Room wasn't ready and vague answer of it'll be ready sometime between 3 and 4 despite advertising check in at 3.
No where open for a cuppa or any sort of drink until after 3, so we waited in the reception.
Finally got to room. Very tired and basic, needs money spent on it.Daughter's bathroom door was locked so had to get someone to open it. My bedroom window catch was broken off so couldn't open it to let any fresh air in.
Mattress was rock hard and very creaky bed.
Breakfast was buffet style and plenty of it. Although queues were long
Not really enough staff to go round though.
It did us for one night on the way back down south, but I wouldn't rush back.
Sally
Sally,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年10月27日
James
James,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月25日
Freddie
Freddie,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月21日
Blackpool North Beach
Had a very late check in and this was agreed with the hotel which was great. The only issue was the room we were given had not been cleaned but this was resolved very quickly.
The hotel is in a good location with a tram stop nearby and about 15-20 minute walk to North Pier.
The hotel feels a bit tired and in need of a freshen up. However no complaints, it was what it was and I'd stay again.