Excellent front desk and valet staff. Beautiful lobby area. Complimentary glass of champagne at check in. We loved our room. It was spacious, super high ceiling, beautifully furnished and comfortable. They supply l'occitane hair, body wash, hand soap and lotion products in large eco friendly bottles. It's part of the lovely Davenport Hotel across the street, so we enjoyed the Emporium, Peacock Room Lounge and breakfast at the Palm Court Grill. If we had stayed another night, we would've enjoyed the bar cart in front of the fireplace in the lobby of The Louie - next time.