The stay in general was okay. The facilities appeared to be a bit dated although some upgrades had been done. Location was good and not far from eateries and shopping.
真實旅客
3 晚家庭旅遊
8/10
Dara
3 晚家庭旅遊
6/10
Genevieve
1 晚家庭旅遊
6/10
Mayra
4 晚旅行
10/10
catrina
3 晚商務旅行
8/10
Reginald
1 晚家庭旅遊
2/10
The entire lobby as well as my room was in a state of disrepair. The room was dirty and “remodel” if that, was not complete. Well worn, as the entire public areas were. Originally had reservations for 4 nights. Checked out after unpleasant first. The woman who checked me in said she already had recharged the four nights on my card! Told I had to wait 5 business days for refund! Was charged more than hotels.com for one night. They claim they no longer honor hotels.com AND SHOULD NOT BE LISTED!!
真實旅客
4 晚旅行
10/10
Cynthia
1 晚旅行
10/10
Amanda
1 晚旅行
8/10
Clean, quiet, comfortable
Jill
2 晚家庭旅遊
10/10
Customer service was great.
Katureah
3 晚家庭旅遊
8/10
Tanya
2 晚旅行
6/10
Patricia
2 晚旅行
10/10
Christy
4 晚家庭旅遊
6/10
The staff is nice. However, house keeping only goes to the room every two days, the hotel is outdated. The carpet outside the room is dirty and smell old. Additionally there was construction on the breakfast area uncover that you could see it as soon as walking in. There were old pieces of furniture by the stairways.
Haidy
5 晚家庭旅遊
4/10
Unfortunately not what would be expected of a Country Inn and Suites. While there were attempts at painting walls and cabinets this one needs updates. Elevator and halls were not cleaned or maintained. Breakfast substandard for this chain. While it has been a few years I stayed at this hotel several times and it no longer is to the standard of this chain.
GARY
1 晚旅行
2/10
The breakfast was minimal at best, the room had roaches and when we told the front desk they didn’t even offer to move us.
Olivia
3 晚家庭旅遊
10/10
Myra
2 晚旅行
10/10
Best hotel to stay at if you are ever in the Zion IL. Very clean very nice
Luis
1 晚商務旅行
6/10
Jamie
3 晚旅行
6/10
The good: they are remodeling ao gettingbupdated. Nice. Room, clean. Good value.
The bad: whe. We checked in and went onuse the water the hot water was baremy warm. Addressed it with ataff and. They offered to move ua, however it was hit water so no matter where we wouldnt have hot water and on our last day there was no hot water.
Overall not that bad of a stay
Joseph
3 晚家庭旅遊
8/10
Everything was fine, although the elevator is sketchy. It has a 10 second delay before opening the door. There is nothing scarier than the thought of being trapped in an elevator with your elderly mother!!
Jason
2 晚家庭旅遊
6/10
I approached the clerk for a towel set and body soap, she gave me dingy towels and facial soap.