The first room had a toilet that did not work. I doubt I was the first one to report this however this was the room I was given. I did move to a new room. The hotel looks worn and sad and I was disappointed as I have stayed at other Country Inn hotels and they were fine. This is a franchise hotel and it showed as one, old carpet and the walls could use new paint. The office chair was very worn and the fake leather was worn away. I doubt a thrift store would accept the office chairs.
CHERYL
CHERYL,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月22日
Country Inn Ames
Friendly staff, clean. The only inconveniences were lack of towels in the pool, and no juices at breakfast. The food was hot, and had good flavor. Beds were comfortable.
David
David,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年11月10日
Hotel room was your average hotel room. Desk chair leather was peeling off and looked atrocious. Fridge wasn’t very cold and cabinets to fridge and microwave wouldn’t stay closed which caused a problem with our 2 year old closing and getting hit in the face. Hair dryer was broken and could t be used. Breakfast was disappointing. We arrived at breakfast 45min after opening and there were 5 plates available. No juice or water because the machine was broken so only option to drink was coffee or tea. Asked receptionist and was told it was just broken and not given any other alternative. The waffle mixture was almost empty so had to stand there forever trying to get the cup full and once made did not taste good. Sugar free syrup was empty. 3 options for cereal and one of them was mixed with 2 different kinds. Lots of other options for hotels in the area so will not be staying here again. Now have to go find breakfast elsewhere at an extra expense. Would not recommend for families.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年11月3日
It was a decent stay. The pillows w were not big or comfortable and the furniture was a bit beat up. Overall it our stay was adequate.
Ann
Ann,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年11月3日
Adam
Adam,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月21日
Renate
Renate,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年10月21日
Extremely disappointed
EXTREMELY overpriced for the room. The tub was disgusting and that was one of the reasons we chose the room we did. The chairs in the room had stains. The floor in the bathroom looked dirty like it hadn’t been cleaned. The staff had an attitude every time I asked a question (another pillow). Got an attitude when I asked for a cup for tea, and brought up that the “HOT WATER” was ice cold. I had stayed here before and I thought it would be a good choice but after this weekend I don’t want to go back.
Rebecca
Rebecca,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月14日
Matthew
Matthew,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月8日
I was expecting a lot more for that price. Carpet in the room, hallway and out of the elevator are very dirty. Bathroom is not in a good condition, specifically the toilet. It is like management is doing only the strictly necessary to look somehow good, but on the end it is pretty obvious that there is a lack of maintenance and proper cleaning.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年9月30日
With the nice weather that Iowa is still having it was disappointing seeing that the fire pit was already wrapped up for winter and not able to be used. Every time we went to the pool we had to ask for more towels, and then staff would only bring in like 6-8 towels. and on Sunday morning I went back to the pool to find again no towels and went to the front desk. Talked to others that had waited over 30 minutes for staff to show up (it was 7:40 AM) and breakfast was not ready. Breakfast doors did not open up until well after 8:30. This was a huge disappointment. Not sure who didn't show up but there were alot of staff that lacked on Sunday morning. But to have no one available for over 1 hour after calling the front desk, ringing the front desk bell, just not acceptable.
Rebecca
Rebecca,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年9月26日
The pillows were like pancakes, the refrigeration didnt work, and it was a bit musty. The staff were nice, the shower pressure was good, the breakfast was average, the pool and hot tub were good, and it was quite.
Paul
Paul,2 晚浪漫之旅
Expedia 真實旅客評語
6/10 不錯哦
2024年9月22日
Price point is high.
The chair that was in the room looked like they took it from a homeless camp
Kevin
Kevin,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年9月15日
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年9月10日
Tim
Tim,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年9月2日
Shawn
Shawn,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年8月29日
Dirty and out dated.
The hotel was extremely over priced because of fair in town. $350.00 per night!!!!! Carpets were stained in the hallways, bed covers were dirty and lumpy, chair was so worn half the leather was gone. Water cooler had no cups or water.
Connie
Connie,2 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年8月25日
Worn and tired. Property needs updating and cleaner. Staff needs training. Stay elsewhere until changes are made.
Tim
Tim,2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年8月24日
Entryway and hallway carpets need to be replaced.
paul
paul,2 晚家庭旅遊
Orbitz 真實旅客評語
10/10 好極了
2024年8月17日
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Roberto
Roberto,3 晚商務旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年8月16日
Average stay
Average stay. Room was nice and clean. But property looked and felt "worn".
Office chair in the room was worn out and the vinyl favric was peeling off pretty bad.
Breakfast was average.