On our arrival, property was deserted. Sign at desk said “call this number.” Night manager said, “no hot water; go somewhere else; we will refund money.” We called Hotels.com; girl said refund would come; booked us to Rodeway for cost of another room.
After numerous calls to Hotels.com and OYO:
1. No refund.
2. We paid for two rooms and got only one.
3. OYO and Hotels.com both lied to us and both cheated us.
4. I firmly doubt either company will print the truth.
John
John,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2021 年 2 月 10 日
Bed bugs, no hot water, no room keys machine was broke waited an hour looking for someone to help me
GAYLA
GAYLA,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2021 年 2 月 8 日
VERY MUCH UNHAPPY
Didn't get to stay because of no hot water and didn't even get a message about it so I drove there for nothing.
Meryle
Meryle,2 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2021 年 1 月 28 日
Nice friendly staff room was comfortable just no hot water
Matthew
Matthew,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2021 年 1 月 26 日
Nothing was liked the property is run down poor lighting. I kept a handgun under my pillow I wasn’t given a key to the room. No security at all. It’s run down hotel. Don’t take children there he’ll adults be wary. Poll is drained with stagnant water. Fear for your life there.