overall is good, but it took me too much time on checking in.
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 24 日
Me fue bien pero desgraciadamente en todas las reservas q hago atraves de hotels.com las habitaciones que me asignan son las peores en el sentido que son las ultimas en los pasillos o las que tienen mala vista etc. Los hoteles no conceden sus mejores habitaciones a los que reservamos atraves de la plataforma
Jessica
Jessica,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 10 日
Alison
Alison,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 5 日
Fiona
Fiona,5 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 27 日
Jamison
Jamison,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 8 日
Esse hotel não pode ser considerado 5 estrelas! Barulho infernal desde as 7 horas da manhã, local do café da manhã acanhado, recepção com uma pessoa! Lamentável !
Mariana
Mariana,5 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 8 日
jorge
jorge,4 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 6 日
Front of house staff, as always, outstanding and accommodating.
Special access lounge now disappointing as There was limited availability of food and libations. I would like an honesty bar as I had clients join me and then had virtually nothing to offer them.
Elizabeth
Elizabeth,4 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 27 日
Lively and Lovely Stay
This is a great hotel close to a few restaurants and Buckingham Palace. We especially enjoyed Sofra around the corner. There is a mini mart on a side street and an M&S close by. Very nice staff. Great walkable park right across the street.
Laura
Laura,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 24 日
Jorge E
Jorge E,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 12 日
Chad
Chad,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 6 月 11 日
Absolutely horrible experience at this hotel.. the staff made me so uncomfortable and made me cry.. I was rejected at the spa area because I’m pregnant (19 weeks) they said it was hotel policy but it’s not stated anywhere at all, so I wasn’t welcome at the spa or gym because their insurance didn’t cover.. I chose this specific hotel because they had a spa, as I wanted to relax after hours of shopping, however I was told I couldn’t use any of their facilities (spa and gym facilities) and when I questioned if I couldn’t decide that myself I was very rudely asked “would you really risk your unborn child for a spa?” Which obviously made me feel really uncomfortable and upset as a first time mum going a way with a friend for a weekend of shopping and spa.. When we spoke with the “manager”, there was no understanding or any apology at all.