The hotel was fine for my solo business trip but it was not as clean as I would expect…
Lovely comfortable hotel, in walking distance to where I needed to be. Close to…
別忘了！集 10 個印花可以換 1 晚獎勵*住宿
可安排提早入住，但需額外支付 EUR30 (視供應情況而定)
可安排延遲退房，但需額外支付 EUR30 (視供應情況而定)
住宿使用消毒劑進行清潔；經常有人接觸的表面會以消毒用品清潔，且床單和毛巾會以攝氏 60/華式 140 度以上的水溫清洗。
住宿在前一組旅客退房後，將等待至少 24 小時才會接待下一組旅客入住相同的房間。
All is perfect. I always book this hotel each time I travel to Berlin
Rudy, 2 晚旅行, 2020年01月30日
Replacement of toilet articles very slow and stingy. No bar soap provided after the first day. No room makeup on the first day -- apparently you MUST put the "make up room" sign outside to have that service. Air con/heater was very noisy.
Charles Peter, 8 晚商務旅行, 2019年11月21日
I liked the location and the size of the room. It’s a bit functional but in my opinion, well worth the money. HOWEVER, the fact that I could not even get a crust of bread after 11pm was annoying and in the subsequent night, not even at 10:45pm.
Alexander, 2 晚家庭旅遊, 2019年11月11日
great service and staff!! offered me coffee and early check in.. after a narduous trip to get to berlin.
paul, 1 晚旅行, 2019年11月10日
Nice hotel, just around the corner from a subway station and then two stops to the circle S-Bahn line, so super-convenient. Hermanstrasse is crowded with little kebab, pizza, and noodle shops. I didn't spend much time in the (very large) hotel room though. There were coffee capsules, a comfortable bed, plentiful hot water, and that was about all I needed. Only complaint was the wireless was down the last night I was there.
Michael, 4 晚商務旅行, 2019年08月24日
Lovely hotel the right location for us, set in mainly Turkish area of east Berlin great links to underground and buses, small independent bars and restaurants cheaper than the centre, great for vegan and vegetarians. Only slight moan- only 2 packets of coffee and not enough milk, but having a fridge in the room mean buying from the local store and keeping it in the room, breakfast was expensive but glorious
1 晚家庭旅遊, 2019年08月10日
Good location, decent-sized room, easy check-in, good housekeeping.
Miss, 3 晚旅行, 2019年07月24日
I can't believe this is 4 star level. It was clean and neat but incredibly basic. The only light source in the bedroom were two low light lamps, great for mood lighting but kinda useless when you need some actual light. The breakfast I only had once as it was €20 and incredibly basic, even by Mercure standards, the dining area was clean and pleasant though, if a little cramped. The staff were friendly and polite but when there was an issue with my room (two singles instead of the double I booked) they kinda just shrugged and pushed the beds together and claimed there were no other doubles free during my 4 night stay. If you told me it was a 3 star I'd have been pleasantly surprised, but as it's supposed to be a 4 star it was pretty disappointing.
Andrew, 4 晚旅行, 2019年07月19日
Everything since arrival has been perfect. I couldn’t be better pleased.
1 晚家庭旅遊, 2019年07月10日
Whilst the hotel was fine albeit very outdated and the price reasonable, we were so disappointed with the service. We were made to feel unwelcome for our whole stay. In particular, we had the receptionist knocking on our door asking us to check out a day earlier than our departure day. When I told her we had booked and paid until the next day she just said she would go and check the reservation and then we did hear anything from her (or get an apology for asking us to check out). That day, both cards to our room stopped working and then another receptionist was so rude and blamed us for the card not working. I would not recommend this hotel.
Alison, 3 晚浪漫之旅, 2019年07月04日