Front desk has good customer service skills. They compensate for housekeeping IMO.
I asked for fresh towels and a clean bathroom each day as a minimum. Reception said they could accommodate the request. I was NOT told that housekeeping service was at the housekeeping department convenience.
1st morning after travel with my husband who medically is slow we left the do not disturb sign on until 11am. No service
2ndmorning we had knock on door at 9:36am. I asked if they could come back in an hour. They agreed. We left at 10:30 and ate out of the hotel. Came back in late afternoon. No room service. There was NO SIGN ON THE DOOR AS THEY REPORTED TO RECEPTION. so we paid over $600, for 1 room for 4days and no HOUSEKEEPING
We will be in the area again frequently but never stay at this dump.
Please clean the hallway carpet or replace.
真實旅客
3 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年9月15日
Both the voice and the picture on the TV kept freezing up. Bed too high to get in and out safely for seniors with mobility issues. Mattress very hard and uncomfortable. Pillow too small to go across the bed and too soft for any support. Bathroom too small for easy moving around sink, toilet and in and out of the shower. Shower curtain not long enough so the floor got wet making the floor very slippery.
Lawrence
Lawrence,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月8日
Convenient and the staff were very pleasant
Kimberly L
Kimberly L,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月3日
Great location
Richard
Richard,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年9月3日
Central location to our activities. Nice breakfast and very friendly staff.
Cynthia
Cynthia,2 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年8月18日
Very nice and very close to the training camp.
Kerrie
Kerrie,1 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年8月11日
John
John,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年8月10日
We stayed there for Steelers Training camp this year. This was the first time at this hotel and everything from check in to check out went smoothly. Very helpful staff when I asked a question. We look forward to our stay there next year.
Diana
Diana,5 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年8月9日
In the morning about 6am when people started taking showers, the the water lines screamed for the duration. Unable to sleep as a result. Requested late checkout, told my request was denied. Front desk clerk very rude. Requesting redress.
Jason
Jason,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年8月7日
Awesome Hotel, staff were great. Will stay there again.
Donald
Donald,1 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2024年8月3日
Next to good restaurant
Mark
Mark,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年8月2日
Enjoyed our stay
Raymond
Raymond,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年7月28日
Front desk staff was so welcoming at our checkin on 7/26!!
真實旅客
1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年7月25日
All good
Gary
Gary,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年7月19日
This hotel is convenient to the Latrobe airport, however it sits right on Route 30 which is quite noisy. The TV cable has a very poor selection.
Robert
Robert,2 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年7月5日
Kerri
Kerri,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年6月30日
Kind of hard to get and out of the property!
Bill
Bill,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年6月23日
……………………..
david
david,4 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年6月23日
Excellent!
Ivan
Ivan,2 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年6月19日
Construction taking place. Doors propped open.
Daniel
Daniel,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年6月19日
Comfortable no-nonsense stay. Rooms were modern and had available power/USB plugs. Walk-in shower was nice. Small fridge and microwave were helpful on our family trip.