My room looks quiet different from the pictures - it is much smaller than my expectation. I cannot even leave the luggage open on the floor. The bed is in a bad condition that is incline.
However, I do enjoy the breakfast and the coffee is good.
真實旅客
6 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2023 年 8 月 25 日
The location is convenient but the room is quite dirty
Jerry
Jerry,5 晚商務旅行
Expedia 真實旅客評語
4/10 一般般
2023 年 2 月 2 日
Can’t imagine I booked deluxe double bedroom will be located at basement and no view. That is not what shown on the website. Very disappointing!
Cressida C Y
Cressida C Y,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2023 年 1 月 19 日
gary
gary,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2022 年 12 月 12 日
Wei-Tung
Wei-Tung,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 12 月 15 日
Funcionários despreparados não falam o próprio idioma claramente check in confuso café pessimo havia cabelo e sujeira na comida , café estava incluído e acabamos não tomando mais nenhum dia pagamos para comer em outro lugar.
Luzia Izabel
Luzia Izabel,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 12 月 14 日
Staffs were friendly, walking distance to Paddington station. The room I stayed at can be done better at upkeep and cleaning. Overall great stay for a night
Elvina
Elvina,1 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 12 月 11 日
Servicen i frukostmatsalen var av den manliga delen av personalen var undermålig. Väldigt rudimentär frukost.
Anna
Anna,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 12 月 11 日
Værelset var mega koldt, varmen dårlig. Og morgenmaden var dårlig. De fik ikke fyldt op osv
Kenneth
Kenneth,3 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 12 月 6 日
We got a tiny room in the basement, impossible to fit suitcases for two people. The room had a window by an entrance with automatic lights, so every time someone went by at night it flooded the room with lights. When I tried to ask for a new room, I kept being asked to come back later to talk to someone else. In the end I just gave up.
Vibeke
Vibeke,4 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 12 月 5 日
Vi fik værelse i kælderen med udsigt ud i en mur, så gardinerne forblev trukket for.
Indretningen af badeværelset kunne være bedre. Den lukkede brusekabine som var placeret ind i hjørnet imellem håndvask og toilet, havde døråbning over mod toilettet, hvilket gjorde det besværligt at komme ind/ud.
Personal
Lone
Lone,3 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 12 月 4 日
I arrived at the hotel to be told I was being put in a different hotel, which was a £15 cab ride away. I had no email to warn me about this. The hotel I went to was shabby and in a totally different location to where I needed to be. In the morning my room had no electricity so couldn’t dry my hair. Also the manual lock on my door didn’t work. Worst experience I have ever had in a hotel. I have had no financial compensation despite the receptionist at the first hotel taking my email and promising to contact me with details of this.
Jen
Jen,1 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 12 月 3 日
Apart from the location, everything was very bad. The window in the room they gave me wouldn’t close, the room was freezing, and there was constant noise from outside. I couldn’t sleep all night. The room was extremely small, barely enough space to move. When I asked to change it, they said I would need to pay £40 per night for a larger room. The next day, when I said I wanted to switch, they increased the price to £100. Since I didn’t want to pay extra, they gave me another room in the same category. Definitely not a place I would recommend.
Kevser
Kevser,8 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 11 月 30 日
Personalet var venlige og imødekommende.
Vi havde først fået et værelse på 3. Etage uden elevator, men fik det bedre byttet uden problemer. Dog var vinduet utrolig utæt, så det var koldt. Ligesom rengøring af telefon, fjernbetjening godt kunne gøres bedre. Småting, men ikke desto mindre fik det værelset til at virke lidt snusket. Men alt i alt et fint hotel hvor man følte sig velkommen. De 3 stjerner er pga vinduet som var utæt.
Vibeke Skov
Vibeke Skov,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 11 月 29 日
Hôtel confortable et facile d accès Manque un peu de personnel pour entrée et sortie …
Pas d avis sur petit déjeuner non pris .
Martine
Martine,1 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 11 月 28 日
We were in the room downstairs. This made getting in and out of the room during breakfast hours difficult. Very small room but also clean with a comfortable bed.
Todd
Todd,1 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 11 月 26 日
The room and bathroom were extremely small, but nice and clean. Front desk staff were kind and helpful. Breakfast Crew: not so much! Breakfast was so-so, the male waiter was clearly stressed, over-worked and somewhat rude. We were clearly a burden.
Skjold
Skjold,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 11 月 25 日
Fantastisk dejligt hotel - godt placeret i London
Gode senge og badeværelse (vi var i den del overfor hotellets placering)
Kunne godt bruge lidt mere bordplads/af´læggeplads på værelserne, der faktisk er store
Morgenmaden er middelmådig
Hans Jørgen
Hans Jørgen,3 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 11 月 24 日
Veldig små rom, måtte gå over veien for frokost. Ventilasjonsanlegget virket ikke så rommet var iskaldt, så måtte gi beskjed om det. Ca 20 min å gå til Oxford street, og 5 til paddington stasjon. Hyggelige folk som jobbet der. Kan anbefale hotellet hvis du liker små rom
Inger
Inger,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 11 月 22 日
Meget koldt og meget lille værelse og ret gammelt. Morgen var fin