Everything about this beautiful hotel is five star and more. Stayed for two nights and the staff were friendly and so helpful in all our bookings and answering all our questions.
The room is spectacular. Well appointed and the pool is just beautiful. The free buffet breakfast was incredible. The best I’ve ever seen, thank you would recommend this to everybody looking at this hotel booking
Duncan
Duncan,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月22日
4 år gammel hotel
Personale utrolig sød og behjælpelig
Vi spise i restaurantet om aftenen, som
eneste gæster, vil anbefale man går ud
I byen
Hans
Hans,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月3日
Wonderful, clean and comfortable 5-star hotel
Wonderful, clean and comfortable 5-star hotel - just like the photos! Great staff, good selection at breakfast and fab facilities. Our room was clean and spacious and housekeeping efficient. Suggest book a corner premium room for a few dollars extra because the views are stunning, especially from the higher floors. Not that central, but taxis are cheap so we would definitely recommend staying here.
Peter
Peter,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年8月22日
James
James,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年8月18日
good value
Quoc
Quoc,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年8月9日
Such a wonderful stay at DeLaSea the staff were incredible so helpful, the room was beautiful and the food was amazing. we saw some reviews complain about the buffet breakfast please ignore these there are about a hundred things to choose from and all so good!! Definitely would recommend staying here also about a 3 minute walk away from the most beautiful beach
Madeline
Madeline,4 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年8月5日
Fantastic service by all staff
They couldn’t have done any more for us
Even after we left they were still helping us with our travels
Highly recommend them
stephan
stephan,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年7月28日
Great fresh property and awesome staff
Arvinder
Arvinder,3 晚浪漫之旅
Wotif 真實旅客評語
2/10 不太好
2024年7月18日
Ok i really dont like leaving reviews but of this can help someone not make the mistake un believing this is anywhere near a 5 star hôtel,. 1.) we booked online the executive ocean view room as we got there we were notified we couldnt checn in at 3pm and would have to wait because our room wasnt ready 2.) Finally around 4:30pm we get into out room and both television dont work ling story short with television they amde us wait until 7pm in our room on our vacation for them to decide if we move rooms or to get someone there to fix tvs finnaly we said you fix tv or refund us and we went out 3. ) next day (please keep in mind we hadnt used the jacuzzi tub yet )we left our roomat 11am we are ona relaxing het away we arrived back at the hotelto see that the tub was nasty and when i say nasty it looked as if she had dumped mop water in it we called front desk and that was if no use we went down and showed them the photos of tub it took them over an hour to get someone to clean it now please note housekeeping is right across the hall from my room. Now lets get to the next day again we wake up at 11am abd head out and return in evening we turned the clean room on , housekeeping didnt bother coming they said what we had to accommodate house keeping and wake up at 10am so they can clean this hotel is at best a 3 star also unlike the site says room service isnt 24hrs that was one of the reasons we booked was for 24hr room service
Suzanne
Suzanne,2 晚浪漫之旅
Expedia 真實旅客評語
4/10 一般般
2024年7月15日
First of all our Executive Suite wasn't ready at the time that check-in was so we had to wait an hour for that then we get into our Executive Suite and the TVs don't work so they require that we waited 3 hours in our hotel room because they needed to decide whether they could move us to another room or switch out TVs we got tired of waiting and told them they need to fix it they finally fixed the TVs late that night really didn't do anything to compensate us then we went out today which is Monday and came back to a disgusting dirty tub
Suzanne
Suzanne,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年7月10日
Great hotel
Fantastic stay. Super comfy bed and pillows. Get a suite with ocean view- it is so with it- view is stunning. Beautiful bathroom in room. Had a fantastic breakfast with a wide range to choose from.
Karen
Karen,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年7月8日
Good , clean hotel
Wei Keat
Wei Keat,1 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年7月6日
Limited options
We visited Ha Long Bay for the boat trip which was great and decided to stay over . However Ha Long Bay does not have a lot to offer as there is nothing else to do and hotel is abit out of the main area , The hotel itself is very comfortable and modern . However feel it is more geared up for Vietnamese than Western hotels .
Katrina
Katrina,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年7月6日
Excellent stay
Excellent place to spend a weekend in Ha Long. A bit far from the port, but the tour companies pick you up at the hotel. Very comfortable bed and with a running views of the city and the sea. The people at the hotel are very friendly and welcoming.
Their breakfast is delicious, if you’re debating whether to include it in your reservation or not, don’t hesitate and include it, you can some traditional Vietnamese food and international delicacies as well; however, no seafood. I highly recommend having their breakfast as you can barely find a restaurant that takes credit card in Ha Long in general.
Emmanuel B
Emmanuel B,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年7月2日
Excellent hotel with amazing views. Conveniently located and just a quick (and cheap) Grab to go to the other side of Ha Long Bay. Great walk ability to plenty of food options. Clean and spacious rooms, and the room service was excellent!