The service was very good as well as the food and drinks. The breakfast cooks angel, and Patricio were awesome. The entertainment at the poll was very good. I would recommend this resort to my family and friends.
Michael
Michael,11 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 12 日
Parabéns ao complexo Palace Reso
Marcos Luis
Marcos Luis,7 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 28 日
Rohit
Rohit,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 26 日
Sun Palace
We just had the best experience at Sun Palace! The staff were amazing in every way. Friendly, Respectful,Professional and the restaurants had amazing food. Entertainment was great.
Todd
Todd,4 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 23 日
Second stay
Our second time at Sun Palace. Love the food and service. Friendly staff everywhere. Gorgeous sunrise view. Extremely clean and well maintained. Entertainment staff were all fun.
Deb
Deb,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 22 日
Jorge
Jorge,3 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 22 日
Jorge
Jorge,2 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 14 日
It’s a great place to have a vacation. Nice and clean good food.
Almete
Almete,4 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 9 日
Highly recommended customer services is top tier everyone was super nice and for my first experience in Cancun they are definitely earn my future business
Saniel
Saniel,3 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 5 日
Our stay was wonderful!!
Elizabeth
Elizabeth,4 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2025 年 4 月 3 日
Good vacation spot
Difficult to get restaurant reservations. Beach hard to walk on and surf quite rough. Service was wonderful and food quite good
Julie
Julie,7 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 4 月 1 日
Housekeeping barged in even with the do not disturb sign on. Food was mid - what you would normally expect for an all inclusive. Convenient location. We got a nice free upgrade because of Expedia. Ocean view was amazing.
Aminda
Aminda,3 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 3 月 31 日
The property was beautiful, the beach right there was amazing. The food was ok. Overall a wonderful place.
Douglas
Douglas,4 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 3 月 28 日
Overall our stay was good. The staff for friendly and the food was great. Our room had a bit of dust around and smelled very musty. We were not not made aware that we had VIP status and the perks that come with it.
Julie Marie
Julie Marie,8 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 3 月 18 日
Muy felices con el viaje
Excelente servicio, instalaciones y alimentos deliciosos. Muy felices, totalmente recomendado!!
FERNANDO JOSE
FERNANDO JOSE,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 16 日
Es un hotel pequeño en comparación con la mayoría de la Rivera Maya pero muy bien aprovechado el espacio y el servicio del personal muy bueno.
Hector Mauricio
Hector Mauricio,4 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2025 年 3 月 15 日
Great property and staff, very peaceful. Only wishes is that the pool would be open for longer.
Tyquan
Tyquan,3 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 3 月 13 日
Property was very comfortable - beautiful view of the ocean and in a relatively quiet area within the hotel zone. Limited restaurant options since it’s a smaller hotel but a lot of variety at the buffet style restaurant and drinks overall were great! Not as impressed with the spa facilities
Haritha
Haritha,4 晚好友同遊
Expedia 真實旅客評語
8/10 非常好
2025 年 3 月 11 日
The property was very clean. Resort was on the smaller side but nothing felt crowded or cramped. The service was excellent. Pool areas were great and the beach was fantastic. Overall excellent experience.
Maurylyne Tatiana
Maurylyne Tatiana,3 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 3 月 9 日
Caribean pearl
The experience at Sun Palace was a pleasant surprise!
Extremely welcoming reception.
Excellent quality room. Very comfortable bed and pillows. Wonderful food. Very attentive, friendly and welcoming staff in all areas of the hotel. The butlers were very attentive and kind.
Full gym and spa, truly a quality differential.
Wonderful beach.
Everything was charming.
Unforgettable experience
Weak points: They didn't give us a room upgrade or a late check out! They claimed high occupancy.a Benefit from VIP clients expedia.
CAIO
CAIO,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 6 日
Michaeline L
Michaeline L,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 3 月 5 日
Es muy relajante y limpio , el personal del spa son extraordinarios. La playa muy bonita , solo le quitaría los gritos del personal de animación . Le baja la calidad al tema adultos , entiendo que haya actividades y animación pero la calidad del hotel es alto medio merece un mejor equipo de animación , no es un hotel para gritos .