I got there to be told I was not in their system and there was nothing they could do for me. I showed them my receipt that my credit card was charged and my confirmation number. The guy at the desk made a call then again said there was nothing they could do, I wasn’t in the system. I asked what do I do now, I’m not from here. They just repeated again I was not in their in system and didn’t know, they couldn’t help me. I said well I was charged when do I get my money back. He didn’t know when, I asked to talk to the supervisor and was told they were at home……
I will not be coming back, I went to the hotel right next door to the Marriott on Hagman Road in Toledo. They had excellent service, and were friendly, clean and very helpful! I highly recommend Marriott! Beware of Comfort Inn, very poor Service!