The shower curtain is so out of date! Please remodel the bathrooms
marco
1 晚商務旅行
10/10
Very relaxing, lovely tiime. We will be back!
John
2 晚家庭旅遊
6/10
The hotel is very nice albeit tired in places. The staff were not trained, the receptionist had a very poor understanding of English. The waiters were not attentive, delivered wrong drinks when they finally did come over to serve. Having stayed at the Manor House and PennyHill park I had high expectations of this hotel being part of the same group.
Paula
2 晚好友同遊
8/10
I appreciate a hotel in central Surrey will be expensive but the room rate without breakfast was still high.
The room did not come with a fridge, which most hotels now provide.
The hotel kindly provided slippers on request but bathrobes were not provided.
Susan
3 晚旅行
10/10
The staff were wonderful. They were warm, attentive and helpful. The gardens are beautiful.
Ian
1 晚家庭旅遊
10/10
Jeremy
1 晚旅行
10/10
Staff were all very professional and helpful. Room was clean bright & airy.
Ann
3 晚家庭旅遊
10/10
Susan
1 晚好友同遊
10/10
Excellent stay worth upgrading to a Cool room and very good value to include two course meal package at the hotel. Have stayed here many times
Lovely setting ideal for Windsor and beauty spots.
Susan
1 晚旅行
10/10
Alwyn
2 晚家庭旅遊
8/10
Lovely hotel with great service. Nothing was too much trouble. We had a fantastic meal at the hotel restaurant.
真實旅客
1 晚家庭旅遊
10/10
This is a second time tostay at this hotel when attending the races. Service was exceptional taxi booked for us prior to arrival to take us to the race course. On booking in were delighted to find that we been upgraded to the best room in hotel. The Churchill Suite wow, made our day to stay in such luxurious surroundings of faded splendour. When enquired to find out why, we were ts if the room is not used then a random guest is choosen to be upgraded. What a fantastic customer service initiative.
Lisa
1 晚好友同遊
10/10
Exemplary customer service
Kimberly
6 晚家庭旅遊
10/10
Got to the hotel with my partner at 2am after a hectic day in london and couldnt quite believe just how beautiful the location , gardens and building was. The night porter showed us to our rooms and we were greeted to a coozy , clean and well look after room. In the morning we had a breakfast which tasted amazing and had a nice tour of the building. Will be coming back again !
james
1 晚旅行
10/10
Andrew
1 晚旅行
10/10
Carl
1 晚家庭旅遊
10/10
Amy
1 晚家庭旅遊
10/10
Lovely room, very well decorated and everything on hand. Efficient check in.
David
1 晚商務旅行
10/10
Russell
1 晚好友同遊
10/10
Russell
2 晚旅行
10/10
We had a lovely stay the receptionist couldn’t of done enough they were very helpful and friendly hotel nice and clean
Mary
1 晚旅行
10/10
Carly
2 晚家庭旅遊
10/10
真實旅客
1 晚家庭旅遊
2/10
What we thought would be a great quiet two nights ended up in two sleeplessnights due to two marriages with very loud music and guests till 3 am. So be wartned as they do not tell the booking site there are marriages so if your looking for a good night sleep this is not the hotel to go to...