新加坡文華東方酒店 - 新加坡

好飯店位置優 服務好

1) we asked 4 more water a set of bath gel but House keeping bring us very warm mineral water and bath kit. Mean the bottle water had heaten by sunlight longer. 2) mirror and Toilet seat in bathroom are loosing. 3) However, complimentary chocolate is high quality.

入住後如果有客房清掃，記得把個人物品都收好，因為清潔人員會亂丟私人物品，甚至把我的睡衣連同被單一起收走了！發現後只是一昧的道歉，任何後續都沒處理！只說會找就這樣，覺得處理方式甚是差勁！

We stayed in a suite room which is spacious for 3 adults. Cherry Garden are fancy and tasty. We’ll come back for another family trip.

舒服的大床、乾淨的浴缸、即便在房間也能無死角的眺望濱海灣......這些都讓我們卸除了旅途的疲憊。Door man 非常熱心指點旅遊資訊和交通路線，並貼心的主動準備了水給我們。覺得自己是受歡迎和禮遇的：）

幾年前入住過感覺很好，今次再入住覺得差了一點，尤其行政樓層俱樂部各方面都稍差了些，不過服務，地點，環境還是不錯的

excellent location, walking distance to garden by the bay, friendly staff

The hotel pool (and 2 restaurants on the same floor)has been closed on the Saturday we stayed from 5pm until 1am in the midnight. There’s a private wave party held with a very loud noise until midnight. My family with 2 young kids couldn’t sleep until very late night and there’s no any notice of this event from the hotel. We stay in the room 1038 which is a expensive pool and city view deluxe room. It’s a bad experience though they swap us to another room without noise at 2am after complaining and they said it’s the only compensation they can offer. Can’t believe I was a fan of MO.

good location, excellent housekeeping, slow process for checking in and out. breakfast buffet is good quality but line up for seats in 10 minutes.

文华东方酒店果然不负胜名，酒店位置极佳，房间干净整洁，餐厅饭菜好吃，服务贴心，酒店服务人员热情专业，特别是在女儿高烧生病期间给我们提供了很多帮助（包括帮忙测体温，购买耳温枪，叫车送急诊等）。因要提前回国给孩子看病，提前办理了退房。下次来新加坡一定还会再来，也一定会推荐给亲朋好友入住！