Quebec City Convention Center - 12 min walk - 1.1 km
Getting around
Quebec City Jean Lesage Intl. Airport (YQB) - 24 min drive
Quebec Palace Station - 13 min walk
Quebec Sainte-Foy Station - 22 min drive
Quebec, QC (XFY-Sainte-Foy Train Station) - 22 min drive
Restaurants
Starbucks - 1 min walk
Le Chic Shack - 2 min walk
La Buche - 3 min walk
La Maison Smith - 4 min walk
D'Orsay Restaurant-Pub - 4 min walk
About this property
Fairmont Le Chateau Frontenac
Placing you just steps from Château Frontenac, Fairmont Le Chateau Frontenac allows you more time for skiing with ski-in/ski-out access. Guests can visit the spa to be pampered with deep-tissue massages, body wraps, or facials, and Champlain, one of 3 restaurants, serves French cuisine and is open for dinner. Other highlights at this historic hotel include 2 bars/lounges, an indoor pool, and a rooftop terrace. Ski storage is also available. Fellow travelers say great things about the helpful staff and location.
Languages
English, French, German, Spanish
At a glance
Hotel size
610 rooms
Arranged over 18 floors
Arriving/Leaving
Check-in start time: 4 PM; Check-in end time: anytime
Contactless check-in available
Express check-in/out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Babysitting*
Pets
Pets allowed*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
WiFi and wired internet access in rooms*
Parking
Onsite self parking (CAD 50 per night)
Secured covered onsite valet parking (CAD 50 per night; includes in/out privileges)
Wheelchair-accessible parking on site
Onsite parking limited
Electric vehicle charging point on site
Height restrictions apply for onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–10:30 AM
3 restaurants
2 bars/lounges
Coffee shop
Private dining
Room service (limited hours)
Water dispenser
Traveling with children
Children's pool
Childcare in room (surcharge)
Children's menu
Children's games
Lifeguard on site
What to do
Helicopter/airplane tours
Shopping
Bicycle tour information
Ecotours nearby
Golfing nearby
Hiking/biking trails nearby
Boat tours nearby
Ice skating nearby
Marina nearby
Working away
24-hour business center
23 meeting rooms
Computer station
Conference space (40000 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Bicycle rentals
Pool cabanas (surcharge)
Bike storage
Pool loungers
Pool umbrellas
Ski storage
Snow sports gear
Romance packages
Facilities
5 buildings/towers
Built in 1893
ATM/banking
Safe-deposit box at front desk
Rooftop terrace
Rooftop garden
Garden
24-hour fitness center
An indoor pool
Art gallery on site
Bicycle parking
Full-service spa
Spa tub
Sauna
Massage/treatment rooms
Steam room
At least 80% of food locally-sourced
Vegan dining options
Vegetarian dining options
Annual offsets purchased for at least 10% of carbon footprint
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
Local culture & ecosystem education
100% renewable energy
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Water dispenser
Reusable cups only
Reusable tableware only
Lockers available
Banquet hall
Reception hall
Outdoor entertainment area
Outdoor furniture
Traditional architecture
Accessibility
Elevator
Elevator door width (inches): 60
Wheelchair-accessible path of travel
Wheelchair-accessible parking
4 on-site accessible parking spaces
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to elevator
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Wheelchairs available on site
Well-lit path to entrance
Stair-free path to entrance
Tile flooring in public areas
Ski
Ski-in/ski-out access
Ski storage
Downhill skiing nearby
Snowboarding nearby
Snowmobiling nearby
Snowshoeing nearby
Room amenities
Be entertained
LCD television
Pay movies
Home comfort
Climate-controlled air conditioning and heating
Minibar
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Iron/ironing board
Workout apparel
Sleep well
Hypo-allergenic bedding
Pillow menu
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Pillowtop mattress
Free crib/infant bed
Rollaway/extra bed (surcharge)
What to enjoy
In-room massage
Freshen up
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
WiFi and wired internet for a surcharge
Phone
Food and drink
Highchair
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Water-efficient toilets only
Guidebooks/recommendations
Local maps
Restaurant dining guide
Special features
Spa
Moment Spa Le Château Frontenac has 10 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.
The spa is open daily. Children under 14 years old are not allowed in the spa without adult supervision.
Dining
Champlain - Overlooking the ocean, this fine-dining restaurant specializes in French cuisine and serves brunch and dinner. A children's menu is available. Reservations are required.
1608 Bar - Overlooking the ocean, this bar specializes in French cuisine and serves light fare only. Happy hour is offered. Open daily.
Bistro Le Sam - Overlooking the ocean, this bistro specializes in French cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Place Dufferin - Overlooking the ocean, this restaurant specializes in Regional cuisine and serves breakfast only. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Historic Hotels of the World.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Resort fee: CAD 40.25 per accommodation, per night
Resort fee inclusions:
Additional inclusions
Fitness center access
Fitness/yoga classes
Newspaper
Pool access
Spa tub access
Sporting facilities or equipment
Optional extras
WiFi is available in guestrooms for CAD 13.95 per night (rates may vary)
Wired internet access is available in guestrooms for CAD 13.95 per night (rates may vary)
Buffet breakfast is offered for an extra charge of approximately CAD 45 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
In-room babysitting is available for an extra charge
Rollaway beds are available for CAD 50.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CAD 60 per accommodation, per night
Parking
Self parking costs CAD 50 per night
Covered valet parking costs CAD 50 per night with in/out privileges
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 9:00 PM
Children under 14 years old are not allowed in the spa without adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 040703, 2023-11-30
Also known as
Chateau Fairmont
Chateau Frontenac
Chateau Frontenac Fairmont
Fairmont Chateau Frontenac
Fairmont Chateau Frontenac Hotel
Fairmont Chateau Frontenac Hotel Quebec
Fairmont Chateau Frontenac Quebec
Fairmont Frontenac
Frontenac Chateau
Frontenac Fairmont
Fairmont Hotel Quebec City
Fairmont Le Chateau Frontenac Hotel Quebec City
Fairmont Le Chateau Frontenac Quebec/Quebec City
Fairmont Quebec City
Quebec City Fairmont
Fairmont Le Chateau Frontenac Hotel
Fairmont Le Chateau Frontenac Québec City
Fairmont Le Chateau Frontenac Hotel Québec City
Frequently asked questions
Does Fairmont Le Chateau Frontenac offer free cancellation for a full refund?
Yes, Fairmont Le Chateau Frontenac does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Fairmont Le Chateau Frontenac?
Yes, there's an indoor pool and a children's pool. Guests have pool access from 7:00 AM to 9:00 PM.
Are pets allowed at Fairmont Le Chateau Frontenac?
Yes, pets are welcome. There's a charge of CAD 60 per accommodation, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Fairmont Le Chateau Frontenac?
Yes. Self parking costs CAD 50 per night. Valet parking costs CAD 50 per night. Parking spots may be limited. Electric vehicle charging is available.
What are the check-in and check-out times at Fairmont Le Chateau Frontenac?
Check-in start time: 4 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Fairmont Le Chateau Frontenac and nearby?
Have fun with nearby winter activities like ice skating, cross-country skiing, and snowboarding, and in warmer months enjoy a round of golf at the nearby golf course. Additional recreation onsite includes helicopter/airplane tours. Indulge in a treatment at the spa and soothe your senses in the spa tub. Fairmont Le Chateau Frontenac also has 2 bars, an indoor pool, and a 24-hour fitness center, as well as a sauna and a garden.
Are there restaurants at or near Fairmont Le Chateau Frontenac?
Yes, there are 3 onsite restaurants, featuring French cuisine and ocean views.
What's the area around Fairmont Le Chateau Frontenac like?
Fairmont Le Chateau Frontenac is in Old Quebec, a short 2-minute walk from Château Frontenac and 6 minutes' walk from Quebec City Town Hall. Travelers say the area is walkable and ideal for skiing.
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.6/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
6/10 Good
Nov 20, 2024
The check in and front desk was very friendly and helpful. The room was ok the refrigerator wasn’t available which is very important and the restaurant or bar staff was not friendly at all not sure that I would stay again .
Sandra
Sandra, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 20, 2024
Stephane
Stephane, 1-night trip
Verified Hotels.com guest review
6/10 Good
Nov 19, 2024
TINY bathroom
Large suite, 2 closets and TINY bathroom. Not big enough to leave toiletries in bathroom.
Robert
Robert, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 18, 2024
Annie
Annie, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 17, 2024
Annie
Annie, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 16, 2024
The hotel staff and crew were very welcoming and accomodating. I am a fan of Quebec. Thank you for having me and my wife. We will return in spring/summer.
Verified traveler
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 16, 2024
Neutt
Neutt, 5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 13, 2024
Yarlin
Yarlin, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 12, 2024
KALIOPI
KALIOPI, 3-night trip
Verified Hotels.com guest review
6/10 Good
Nov 11, 2024
marina
marina, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 11, 2024
Annual Ladies Weekend
The Chateau Frontenac never disappoints!! The amazing lobby lined with decorative Christmas trees to the phenomenal architecture. Its central location to all shops, restaurants and bars as well as all these things right in your hotel. Quebec City is a go to destination for any occasion. We will return again next November for our annual ladies weekend!
Beth
Beth, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Nov 10, 2024
Maria
Maria, 2-night trip
Verified Hotels.com guest review
6/10 Good
Nov 8, 2024
Visit for a Tour, Don’t Stay Overnight
So I booked this hotel for my mother daughter trip last month to treat my mom for her 70th birthday after finding out that this was the most famous luxury hotel in Quebec City. It is true that this hotel has quite the history and is historic in nature. The architecture of the building is quite striking and it makes sense why it is one of the most photographed hotels in the world.
The public areas are also quite nice, especially the Bistro le Sam and Le Champlain restaurants on the lobby level.
The pool area was OK. Quite large but looks run down. The guestrooms and corridors are in need of a major renovation. I’ve never stayed in a more run down room in my life. The carpet was dingy and frayed. The wallpaper was peeling off the walls, the rooms smelled musty, the bathrooms are ridiculously small and uncomfortable (great Le Labo products though), the room didn’t have robes or slippers as advertised, the HVAC system has a loud screeching sound when it cycles off and woke us up various times throughout the night, the housekeeping team were obnoxiously loud and would start opening and slamming guestroom doors at 5am and bang around their vacuums into walls. Just awful. In addition, we were given a room with a view that was just actually a view of the construction site across the street where we could hear construction noise. We asked to move rooms or check out and move to a different hotel and they begrudgingly moved us to a different room. New room was more comfy but dingy.
Tanya
Tanya, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 1, 2024
Friends reunion
The staff was super friendly and professional from check in to checkout-great recommendations for dinners, tours, etc. If you are visiting Quebec City, this is the place to stay-perfect location.
Mary
Mary, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Oct 31, 2024
Edward
Edward, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 29, 2024
Melanie
Melanie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 29, 2024
5 Stars to this GRAND hotel
OMG. This is a fabulous hotel. Everyone is so friendly. The housekeeper made animals out of towels each morning and left them on our bed. The fall weather was incredible, and we can't wait to return in winter.
B Perry
B Perry, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 29, 2024
Great location
Amazing location and beautiful property! Would definitely stay again. Easy to walk to shopping and restaurants.
Jessica
Jessica, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Oct 24, 2024
Mi
Mi, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 24, 2024
Great place to stay. Centrally located. Clean and beautiful. We didnt eat in.the restaurants as we ate off premises.
laurel
laurel, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Oct 23, 2024
Karla
Karla, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 23, 2024
Quebec is a great summer get away
We took the upgrade and got the strangest room
The hotel was beautiful and the perks I think actually paid for the upgrade - or close
East port excav
East port excav, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 21, 2024
Anna
Anna, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 20, 2024
John
John, 2-night trip
Verified Hotels.com guest review
6/10 Good
Oct 20, 2024
Chaotic, crowded and not worth it
We knew that the Fairmont was a tourist destination when we booked our room, but its reputation and location trumped our common sense. What a mistake. The parking situation is chaotic. The lobby is so crowded it is difficult to walk through (apparently the gold mailbox by the elevators is a must-see for many). Our "upgraded" room with a "city" view was an absolute joke. Not only was it tiny, half of it was obscured by condensation (and was before it started raining). See photo. DO NOT PAY EXTRA FOR A VIEW!!! I felt like a fool.
My husband uses a motorized scooter and the elevator doors shut on him and knocked him over. We also discovered that you can't take motorized scooters on the funicular any more so we weren't able to visit Petite Champlain. Quite disappointed.
We weren't able to get into either of the on-site restaurants, although we got into the Bistro bar. The bar is beautiful and I would recommend stopping in for a drink if you get a chance. And book ahead if you want to eat in the restaurants. Although we found several restaurants close by that we enjoyed.
Overall, I just can't can't recommend staying at this tourist trap. It felt like all they wanted was your money and the service was very mixed.