My group had a wonderful time! My partner and I went to Universal Studios, while we were at the park for 2 days my grandma and her friend got to hang out by the pool. There’s free parking at the hotel, and a free shuttle ride to AND from Universal. The rooms were clean, fresh towels by the pool. The free breakfast was great with lots of options. The people at the front desks were so kind, answering any questions we had. We arrived early before check-in, went to lunch, and our room was ready 2 hours before check-in time (don’t expect this for everyone but how awesome is that!) My family and I had an amazing time here and we will highly recommend this hotel for anyone planning a trip to Universal