The property and location are nice. However, it clearly states they have a fitness center on site. They do not. Then they charge you a mandatory 34.00 for use of a “local fitness club” which is actually the generic fitness room of another hotel they own over half a mile away. The key they gave me didn’t work to get into the center and it’s not a club or what they describe. They also say “fitness classes and yoga” on the listing but they do not have that, neither does the other hotel they send you to. As a Silver member they state a bottle of wine per stay is free. I asked, they said it should be in my room but it wasn’t so I asked again and they said housekeeping would bring me one and they never did. They have no bellman and the person at the front door just hits the handicapped button to open it instead of actually holding the door for you. I stay at a lot of similarly priced hotels and the service and amenities here are not up to par. Especially with what is around, even near door there is a Hyatt with everything that Zoe describes and more. Seems like they really want extra money and lots of up charges in your room, more so than usual. Lastly, the TV was just installed and randomly switches to the Home Screen over and over no matter which channel you’re watching.
