克里夫蘭市中心 - 湖畔希爾頓逸林飯店及度假村的位置很方便,走路 15 分鐘就可以到搖滾名人堂和亨廷頓銀行球場。您可以去附設的24 小時健身中心活動一下筋骨,然後再去Stadium 3 Bar and Grill享用美味的早餐或晚餐。此住宿有酒吧/酒廊和點心吧/輕食店,客房內更配備冰箱和微波爐等設備,提供旅客最便利的住宿體驗。旅客都對住宿的友善員工和地點讚不絕口。
The lobby is dirty and worn. We asked for room service for one night and told it would be done but it wasn’t; the shampoo dispenser had run out.
Michael
Michael,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月21日
Darrielle
Darrielle,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月20日
Overall a good stay. Clean, good shape, service was good but understaffed. Breakfast on Sunday before the Chiefs/Browns game was packed. Waited a long time to pay $22 for a buffet with no eggs. That was a blemish on an otherwise good stay. Liked the location.
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月17日
Amanda
Amanda,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年12月16日
Water damage
The ceiling was leaking in the main lobby- which isn’t a big deal. The leak was more like a stream and a bucket was placed to collect the water. The bucket couldn’t hold the large amount of water that was leaking so there was a large puddle. The room had a large amount of water damage, cracks in the ceiling and discolored walls. The wallpaper in the hallways was clearly damaged and falling off. Staff was nice.
Kayla
Kayla,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月16日
Liz
Liz,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年12月8日
Two double queen bed rooms were reserved. We received 1 double queen bed and 1 king bed room. Both rooms were dated, and one didn't have a working tv or phone. This stay way uncomfortable and unpleasant. Also, overpriced for what it was, and there was an additional $30 charge for parking garage parking. Not happy!
DUSTIN
DUSTIN,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月6日
Room with a view
Hotel was amazing. The room was clean and well equipped with a great view of downtown and the lake. Staff was friendly with the exception of the housekeeper assigned to my floor which was 17. Checkout time was 12 but was woken up but knocking on the door several times throughout the morning. The do not disturb was on the door and still felt harassed to hurry and leave so she could clean the room. This would be the only aspect of my stay that would give me pause to book again.
mario
mario,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年11月28日
Getting run-down.
Toilet overflowed when water kept running. Many toilets in lobby didnt work.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月27日
Need Some TLC
This hotel is in a great location but has seen better days. It could use a little upkeep. I would stay again but would have a lower expectation. The man in the bar is about as unfriendly as it gets. He was downright rude most of the time. We went to the bar at a nearby hotel instead.
Gary
Gary,3 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月25日
522
The furniture in the main room was either really dirty or in bad shape. The bathroom was decent except for the rusty lighting fixtures. The key card entry was faulty and had to try several time (10-15) for it to work
John
John,1 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2024年11月24日
Overall good experience
A little dated, but well maintained. Comfortable bed, good channel selection on TV. Bath clean, and shower good. Staff was friendly and helpful. Overall, a good experience, would stay again.
Carl
Carl,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月22日
Just average
The room was a little dated, but clean John at the bar was a bit undesirable. Left us to feel like we were inconveniencing him by being there. It was the Pittsburgh Steelers Browns game so they were busy, but he was not happy to be there.
Sherry
Sherry,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月20日
Hotel is outdated and not clean.
真實旅客
2 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月11日
Shelby
Shelby,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月10日
Bud
Bud,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月9日
Check it out. It’s a nice spot.
It was uneventful, everyone was nice and accommodating. Room was great, clean but had to park outside with the $30 a night parking fee
PJ
PJ,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月8日
Susan
Susan,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月6日
Megan
Megan,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月5日
This is not your typical Double Tree. The lobby is updated and kept nice, after that, this hotel needs some serious maintenance. Wallpaper peeling off everywhere, outlets won’t hold a cord in the wall, shower head sprays everywhere but the bathtub. The staff is pretty unprofessional. You really need to push and be forceful in the things you need. Did not feel like a guest, we felt like a nuisance.
Matthew
Matthew,3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月2日
Old hotel
The hotel is old. No daily room service provided. The breakfast was $24 which was not worth it. Parking garage elevator was broken and the parking garage was dirty - full of bugs and cobwebs.
Rajdeep
Rajdeep,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月1日
Dominic
Dominic,2 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月29日
David
David,1 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月27日
Could be great!
Condition of the property needs a refresh...pricing considering condition