Paid for a deluxe room that was supposed to come with a refrigerator and microwave….instead was given a standard room with two double beds and no refrigerator or microwave
William
William,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 9 月 5 日
Worst stay ever
I asked for a Queen bed and kitchenette and was told I booked the wrong room even after calling and making sure before hand. No room available stated kitchenette yet the lady stated it was some available. I was placed in a twin double bed room with no microwave, fridge, or kitchenette. I was told will contact me when management arrive no call and I been here since Monday and it is now Friday. I reached out to hotels.com and asked to be able to transfer reservation to nearby sister hotel and was told it can’t be done. I wasted $400 to get nothing paid for and very upset. I was told could get a refund but it will take 5-7 days to get it back and I will still be out of a room with spoiled food. The worst experience ever. The stove feature seen in picture don’t work. No pool
Kaneskia
Kaneskia,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 21 日
James
James,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 2 日
Shane
Shane,7 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 24 日
Brian
Brian,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 21 日
William
William,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 17 日
Kenneth
Kenneth,10 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 15 日
Nicole
Nicole,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 14 日
Bryant
Bryant,2 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 14 日
Samantha
Samantha,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 12 日
Amanda
Amanda,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 12 日
真實旅客
14 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 7 日
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 23 日
Good
Christopher
Christopher,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 13 日
John
John,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 12 日
Anh
Anh,2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 6 月 9 日
Need exterminator today
Front desk staff was amazing and friendly. They helped me with my deposit because i didnt see anywhere that there was one and they only took cards. I had cash. They moved us to different room becuase the mattresses where horrible and uncomfortable. But the nice room had roaches . Baby ones and then some adults came out. After complaining to front desk she tried to move us to different rooms but the whole top floors has them. We complained in the morning to front desk and left message for manager. She said exterminator is coming this week. They Had some move outs and problem just started. Very nice staff and good price. Under new management and they are working on changing all the rooms but still needs work . Price where good but we dont do roaches.
Vivian
Vivian,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 6 月 9 日
Robert
Robert,7 晚旅行
Expedia 真實旅客評語
4/10 一般般
2025 年 6 月 7 日
Smelled like cigarettes really bad
Alexis
Alexis,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 6 月 6 日
Across the street is a strip mall ,publix. A bit to much trafficking going on in and around red roof inn