I like to stay here because it has a Jacuzzi tub inside the room. It's nice that it's within walking distance to fabulous entertainment.
April
April,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 4 月 29 日
When we arrived, the hallway on the 5th floor smelled awful and it remained throughout our stay. We were out of shampoo and body wash upon arrival, however staff did bring some to our room shortly after our request. The bathroom was not clean. We also had to request additional toilet paper. We could also hear everything in the next room. The location was great though, in walking distance to most desired locations.
Scott
Scott,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 29 日
Malinda
Malinda,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 4 月 27 日
Room Was Convenient
Holiday Inn Express in Cleveland is very convenient. It is a really short walk to all things cool in downtown Cleveland. The Valet staff were pleasant and helpful with an ease of use. The room was okay, but the toilet was extremely small, like a toilet for a child's daycare. It was also loose and not secured to the floor. It was really uncomfortable. The bed was comfy and the room was quiet for being downtown.
Cory
Cory,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 27 日
Kayla
Kayla,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 4 月 27 日
Malachi
Malachi,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 24 日
Jordan
Jordan,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 24 日
Quinn
Quinn,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 23 日
Sydney
Sydney,1 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 4 月 22 日
Pas parfait mais je recommande
La chambre était immense avec plafond très haut. C'est un vieil hôtel avec plancher bois-franc dans la chambre. Propre, lit relativement confortable. Odeur de cannabis dans le couloir à l'occasion qui viendrait des appartements adjacents à l'hôtel. Un ascenceur brisé et délais pouvant être long car très petits ascenceurs. Pratiquement rien pour le déjeuner du samedi car un groupe s'était empiffré et avait fait du gaspille dans les jours avant. La préposée au déjeuner était découragée et s'excusait. Le dimanche matin c'était mieux. Bien situé. Valet parking dispendieux mais vaut la peine si vous ne voulez pas vous préoccuper du statonnement. Distance de marche du R&R Hall of Fame et des stades baseball et soccer. Je recommande et y retournerait même si pas un séjour parfait. Je recommande aussi le restaurant House of Creole qui est l'autre côté de la rue.
Julie
Julie,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 21 日
Evelyn
Evelyn,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 20 日
John
John,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 4 月 15 日
Single Disappointment
Our room had a large bathroom but you could not access toilet paper while on the commode as it was mounted so far away. This is a major concern for our rating. The buffet breakfast offered many choices. The staff was friendly and the bed was comfortable.
Norb
Norb,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 4 月 15 日
Adam
Adam,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 4 月 14 日
Nice location for walking in downtown Cleveland. Beautiful old building. Rooms are nice and clean.
Brenda
Brenda,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 4 月 13 日
The hotel is very convenient to see the Cavs and Guardians games.
Stacie
Stacie,2 晚好友同遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 4 月 13 日
DONGHOON
DONGHOON,2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 4 月 10 日
Worst hotel-Not your ordinary holiday inn.
Hotels.com should remove this from the list of hotels or warn customers.
I had a terrible stay here ( April 3-5, 2025). I checked in at midnight and came to know that they don’t have their own self parking garage. Valet parking was $42 dollars almost 1/3 of the room rate. This is ridiculous! I will never come here again. I was forced to take it as the Valet guy said nearby public garage may or may not have space and is about 10 minute walk and does not have in and out privileges. I did not want to risk it at midnight with homeless folks running around.
When we entered the room, it was spacious with tall ceilings ( that’s why it deserves the one star). But the floors were dirty and when I took my socks off and stepped out for a few steps to get into slippers, the floor was sticky! Whew! Disgusting… Then in the bathroom, there was no body lotion in that small container (Dove brand). It was literally empty no matter how I squeeze it. The phone was broken and I could not call the front desk. It had different room number written on it.
There was no safe locker. The deadbolt was broken. The whole room and entry foyer felt like some 1800s home. When I saw the mattress, I could already see the depressions and When I rested on it it reaffirmed my doubts about the quality. I literally sinked in for 3-4 inches! It was the worst bed I slept on any name brand hotels in the last 15-20 years. Motel 6 beds were better when I used to stay there when I was a student.
Kiran
Kiran,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 4 月 10 日
VALET NEEDS WORK IN THE EVENINGS
Valet in the evening needs more than one person. Could not locate them because they were next door at the restaurant or no one simply knew where they walked off to. When they returned to the station they were asked by another staff (don’t know if he was staff or not because he was watching videos on his phone sitting at the booth). The valet that came back response was “no, I walked somewhere”! Now if he is the only one parking and retrieving cars and if he is not doing either then he should be at his post! Other than waiting for 20 minutes upon returning to get my car parked, may stay was ok!
Tomica
Tomica,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 9 日
Mary
Mary,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 8 日
Abrienna
Abrienna,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 4 月 8 日
Can't recommend this Hotel
The hotel is in decline. It was very dirty from our room to common areas. Sheets were dirty so we requested room service. Showerhead needed replaced and toilet ran constantly. Front desk check-in was very poor. She seemed annoyed to put down her phone to check us in. Breakfast buffett was good and the nice lady who cooked it and talked to us was sweet.
Jeffrey
Jeffrey,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 4 月 7 日
Clean. Breakfast staff was friendly, helpful and cooked amazing breakfast.