Was a quiet comfortable room. Just far enough out of the way to be safe and quiet and close enough for dining and shopping options.
John
John,1 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2024年9月8日
When checking in the lady was very rude and refusing to give me my breakfast ticket even though I told her it was purchased during my reservation. She wanted to see my itinerary and then said nope I don’t see it so I went in and looked, found it and showed her and she finally agreed to full fill it but still very rude about it. I had a seminar there the next morning and asked her where it was located at in the building she responded with I don’t know. I asked can you find out please? She then pointed down the hall and said to salon A. Then I went to my room which upon opening the door 302, the smell of musty mold was strong, I went to open my window and what appeared to be black mold was around the window. I called down to the front desk and told them and they did switch me promptly to a new room 403 and it was much better.
Gwen
Gwen,1 晚商務旅行
Expedia 真實旅客評語
2/10 不太好
2024年9月8日
Terrible staff! So unprofessional!
When I was checking in I've already thought that is a weird staff... can they could answer zero questions, but over all non qualified, and completely careless. Whatever! Another day when I explained that i have an emergency and I need to leave earlier and i asked to cut off my reservation and she said I will be charged a cancelation fee, I asked why... that the most hotels are friendly and it's not a big deal! SHE SAID WE DON'T CARE !!! WE ARE FRANCHISE!! Oh boy can you hear something more ridiculous than that from a receptionist. Then the other day they were referring me to 3-5 different companies, departments to call or talk, and never gave me my money back for 2 or 3 nights after I’ve checked out and told them about it.
Anastasia
Anastasia,7 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年9月7日
Hailu
Hailu,5 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月7日
Above all
Christine
Christine,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月7日
The room
ELOy
ELOy,2 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年9月5日
Have stayed here twice now...close to airport...Mall of America...eating places...not a great option for breakfast at hotel....went to Smittys 2 minutes away by car...great access to major roads...would definitely stay again
Garth
Garth,3 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年9月5日
Yeshua
Yeshua,8 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月3日
Chris
Chris,6 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月3日
Jesse
Jesse,5 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月2日
The staff were exceptional - friendly, professional, and helpful! The lobby was spacious and designed for multi-function use. My room was clean and bright.
Heather
Heather,8 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月2日
Todo en general muy bien y que ofrecen traslado al aeropuerto sin ningún costo