We had a couple of issues that were completely down to us. My daughter is disabled and we needed an extra room card and she then locked herself out accidentally. The staff were brilliant. I always say that you can tell a hotel by the way they react to a problem and it was definitely the case here. They went above and beyond. The breakfast was lovely plenty of choice and all the food was nice. It was extremely clean and the guy doing the clearing up was really efficient and he had a great personality.
Tina
Tina,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025年2月18日
Cold, cold cold!
Room was cold and air con system did not heat it up at all and was extremely noisy.
Had the towel acting as a blanket!
Russell
Russell,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月17日
Jo
Jo,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月16日
Fab overnight stay delicious breakfast
Mum and daughter stay while watching a concert
Allie
Allie,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年2月7日
Kathryn
Kathryn,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月1日
karen
karen,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月27日
Did the job
Nice place and did the job for us on a recent show at the NEC
John
John,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月25日
Excellent Hotel would highly recommend!
Excellent stay really enjoyed it from the minute we entered we were greeted with a very warm welcome by Bia who was lovely and went above and beyond.
Rajan
Rajan,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月24日
Lee
Lee,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月22日
Khalil
Khalil,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月18日
stephanie janet
stephanie janet,1 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2025年1月14日
Ok
We have stayed here before. Its a pleasant modern hotel and breakfast is included in the price. They do serve food but there is a very good restaurant about 3.mins walk away. The discounted price for paring is £12.50.
Our only problem was i had prepaid for the hotel but the receptionist said i hadnt .There was short queue so i didn't immediately query this and i paid. When i checked my invoice from Hotels .com i had paid. On my return to the reception another receptionist refunded my payment. This was not a problem for me but it could be for someone on a tight budget as it takes a few days for the refund
Marcus
Marcus,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月14日
Fabulous staff, so friendly and helpful, cozy and clean. I recommend. Plenty of value and food was good.
Liana
Liana,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月13日
Very good stay, great staff, only downside was the duvet was too small for the bed, it only just fit the bed without anyone in it, so once in it, we fought all night for a piece of cover.
Vernon
Vernon,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月13日
Neal
Neal,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月12日
ian
ian,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025年1月12日
Worse than expected
Staff incompetent, food awful and overpriced. No heating.