The Lake House on Canandaigua

4.5 star property
Luxury hotel in Canandaigua with 2 restaurants and spa

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Lake House on Canandaigua

Seasonal outdoor pool
Seasonal outdoor pool
2 restaurants, breakfast, lunch, dinner served; local cuisine
Exterior
Lobby

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Gym
  • 24/7 front desk
  • Connecting rooms available
  • Spa
  • Laundry facilities
  • Pool
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • Free area shuttle
  • Fitness center
  • Free use of bicycles
  • Seasonal outdoor pool
  • Room service
  • Massage/treatment rooms
  • 24-hour business center
  • Conference center
Feel at home
  • Children stay free
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Garden
  • Daily housekeeping
  • Coffee/tea maker
The price is NT$7,917
NT$10,228 total
includes taxes & fees
Jan 12 - Jan 13, 2025

Room options

Available filters for rooms
Showing 19 of 19 rooms

Premium Room, 2 Queen Beds (Lake) - ADA

Highlights

Balcony
Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
Rainfall showerhead
Hair dryer
Designer toiletries
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Suite, Multiple Beds (Lake)

Highlights

Balcony
Air conditioning
Connecting rooms available
Smart TV
Rainfall showerhead
Hair dryer
Designer toiletries
Bathrobes
  • 33 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

Suite, Multiple Beds (Cottage)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Smart TV
Rainfall showerhead
Hair dryer
Designer toiletries
Bathrobes
  • 33 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

Cottage, 1 King Bed

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Smart TV
Rainfall showerhead
Hair dryer
Designer toiletries
Bathrobes
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Cottage, 2 Queen Beds

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Smart TV
Rainfall showerhead
Hair dryer
Designer toiletries
Bathrobes
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds (Lake)

Highlights

Balcony
Air conditioning
Connecting rooms available
Smart TV
Rainfall showerhead
Hair dryer
Designer toiletries
Bathrobes
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Town)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Rainfall showerhead
Hair dryer
Designer toiletries
Bathrobes
Champagne service
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Cottage, 1 King Bed - ADA

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
Rainfall showerhead
Hair dryer
Designer toiletries
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Cottage, 2 Queen Beds - ADA

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
Rainfall showerhead
Hair dryer
Designer toiletries
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds (Town)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Rainfall showerhead
Hair dryer
Designer toiletries
Bathrobes
Champagne service
  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Room, 1 King Bed (Town)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Rainfall showerhead
Hair dryer
Designer toiletries
Bathrobes
Champagne service
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Woods)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Smart TV
Rainfall showerhead
Hair dryer
Designer toiletries
Bathrobes
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds (Town) - ADA

Highlights

Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
Rainfall showerhead
Hair dryer
Designer toiletries
Bathrobes
  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Suite (Dressing)

Highlights

Deck/patio
Air conditioning
Connecting rooms available
Smart TV
Rainfall showerhead
Hair dryer
Designer toiletries
Bathrobes
  • 53 sq m
  • Sleeps 1
  • 1 Twin Bed

Room, 2 Queen Beds (Town)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Rainfall showerhead
Hair dryer
Designer toiletries
Bathrobes
Champagne service
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Woods) - ADA

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
Rainfall showerhead
Hair dryer
Designer toiletries
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed (Lake)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Smart TV
Rainfall showerhead
Hair dryer
Designer toiletries
Bathrobes
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Suite (Bridal)

Highlights

Deck/patio
Air conditioning
Connecting rooms available
Smart TV
Rainfall showerhead
Hair dryer
Designer toiletries
Bathrobes
  • 53 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

Room, 2 Queen Beds (Woods)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Smart TV
Rainfall showerhead
Hair dryer
Designer toiletries
Bathrobes
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
770 South Main Street, Canandaigua, NY, 14424

What's nearby

  • Canandaigua City Pier - 5 min walk
  • Canandaigua Lake State Marine Park - 5 min walk
  • UR Medicine - F.F. Thompson Hospital - 3 min drive
  • Sonnenberg Gardens and Mansion State Historic Park - 4 min drive
  • CMAC Performing Arts Center - 6 min drive

Getting around

  • Greater Rochester Intl. Airport (ROC) - 41 min drive
  • Free area shuttle
  • Bus station shuttle (surcharge)

Restaurants

  • ‪Starbucks - ‬15 min walk
  • ‪Wendy's - ‬8 min walk
  • ‪Burger King - ‬17 min walk
  • ‪Nick's Chophouse - ‬2 min drive
  • ‪Abbott's Frozen Custard - ‬16 min walk

About this property

The Lake House on Canandaigua

When visiting Canandaigua, The Lake House on Canandaigua is a great choice to consider. Guests can be pampered with hot stone massages at the spa, and Rose Tavern, one of 2 restaurants, serves local cuisine and is open for breakfast, lunch, and dinner. A bar/lounge, a fitness center, and a seasonal outdoor pool are other highlights at this luxurious hotel. Fellow travelers say great things about the helpful staff and overall property condition.

Languages

English

At a glance

DONE

Hotel size

    • 125 rooms
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: midnight
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • This property offers transfers from the bus station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking and van parking on site
DONE

Transfers

    • Bus station shuttle*
DONE

Offsite

    • Free area shuttle within 5 miles
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 2 restaurants
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Free local shuttle

What to do

  • Hiking/biking trails
  • Private winery tours
  • Cross-country skiing nearby
  • Ziplining nearby
  • Snowboarding nearby

Working away

  • 24-hour business center
  • Meeting room
  • Computer station
  • Conference center (5000 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Free bicycle rentals

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Library
  • Fireplace in lobby
  • Fitness center
  • Seasonal outdoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Wine tasting room
  • Banquet hall
  • Reception hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Stair-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • 55-inch Smart TV
  • Premium digital channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Espresso maker
  • Bathrobes
  • Children's robes
  • Iron/ironing board

Sleep well

  • Turndown service
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Bathtub or shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Phone
  • Desk chair

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Willowbrook Spa has 4 treatment rooms including rooms for couples. Services include hot stone massages and sports massages. The spa is equipped with a sauna. The spa is open daily.

Dining

Rose Tavern - This restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Sand Bar - This bar specializes in seafood and serves lunch, dinner, and light fare. Open daily.

Awards and affiliations

The Lake House on Canandaigua is listed in the 2021 Condé Nast Traveler Hot List.
The property is a member of Preferred Hotels & Resorts.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Resort fee: USD 38 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Children's club/arcade access
    • Concierge service
    • Fitness center access
    • Fitness/yoga classes
    • Housekeeping
    • In-room bottled water
    • In-room coffee
    • In-room safe
    • Newspaper
    • Phone calls (may be limited)
    • Pool access
    • Valet parking

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 15 to 25 per person

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 100 per accommodation, per stay, plus a one-time cleaning fee of USD 25

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from May to October

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards and cash.

Also known as

The Lake House on Canandaigua Hotel
The Lake House on Canandaigua Canandaigua
The Lake House on Canandaigua Hotel Canandaigua

Frequently asked questions

Does The Lake House on Canandaigua offer free cancellation for a full refund?
Yes, The Lake House on Canandaigua does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Lake House on Canandaigua?
Yes, there's a seasonal outdoor pool.
Are pets allowed at The Lake House on Canandaigua?
Yes, dogs are welcome. There's a charge of USD 100 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at The Lake House on Canandaigua?
Yes, there's free self parking.
What are the check-in and check-out times at The Lake House on Canandaigua?
Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM.
Is there an onsite casino at The Lake House on Canandaigua?
No, this hotel doesn't have a casino, but Finger Lakes Gaming and Racetrack (14-min drive) is nearby.
What is there to do at The Lake House on Canandaigua and nearby?
Have fun with onsite activities like cycling and hiking. Indulge in a treatment at the spa and enjoy other amenities such as a seasonal outdoor pool and a fitness center. The Lake House on Canandaigua also has spa services and a garden.
Are there restaurants at or near The Lake House on Canandaigua?
Yes, there are 2 onsite restaurants, featuring local cuisine.
What's the area around The Lake House on Canandaigua like?
The Lake House on Canandaigua is located on the boardwalk/promenade, a short 8-minute walk from Canandaigua Lake and 5 minutes' walk from Canandaigua City Pier.

The Lake House on Canandaigua Reviews

Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Very Good

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Vicki, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Sarah, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Lakeside Gem
This is a true hidden gem. It starts with perfect service then continues to a gorgeous lobby beautiful room and amazing views of the lake. The main restaurant is 4-5 stars and the casual dining excellent as well. Town is fun but it’s hard to leave the grounds. Even an overnight stay here makes you feel like you’ve been on vacation. We go here en route to Toronto or Montreal whenever possible. This is a premier property think Hamptons or Boars Head Inn in Charlottesville
John, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

John, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Shawn, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Absolutely beautiful hotel in a gorgeous setting.
michele, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

4-night trip
Verified Hotels.com guest review

10/10 Exceptional

An amazing return to full service hotel experience!! Want to return as soon as we can!!!
Scott, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Love this place
Amazing and very comfortable. Very attentive and helpful
lynda, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sandra, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent location
Loved the view!
Travis, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stacey, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sherry, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kristen, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Deepthi, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Free bikes!! Wonderful staff!
Leslie, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

The Lodge was exceptional. Every staff member friendly and welcoming from beginning to end. The view of the lake is beautiful. Food delicious and perfectly prepared. This by far was a favorite experience.
John, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Beautiful
Karen, 4-night romance trip
Verified Orbitz guest review

10/10 Exceptional

Mihaela, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Lisa, 3-night trip
Verified Hotels.com guest review

6/10 Good

I had high hopes for our stay but was a bit disappointed. My wife and I went here for a quick getaway to celebrate our 25th anniversary. At first glance the property is beautiful and in an amazing lakefront location. Our room though, which was around $650/night was disappointing. For that price I expect things to be amazing. We had bathroom issues right off the bat. It had a terrible musty odor. The sink I was using was completely plugged and wouldn't drain so maybe that's where it came from. There's absolutely no way the cleaning person didn't know this before we checked in. There were also several light bulbs burned out ,(one in the bathroom next to the clogged sink) and again, there's no way the cleaner wasn't aware of it. How much effort does it take to report this to maintenance. Also, the couch, which was white cotton, was stained all over. If you're going to have white furniture then you might want to occasionally clean it. I actually wasn't comfortable even sitting on it. The room did have a Nespresso machine but we were only given decaf coffee pods for it. At $650 /night it would take very little effort to fix these issues. Maybe we got a lemon of a room and I hope that's the case because I can't imagine people will return or recommend a property that let's the basic expectations of a high-end resort be completely disregarded. That said, the public areas were well kept and the grounds very nice.
Christopher, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Lovely hotel! Beautiful premises. Great service.
Mery, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

The Lake House was just totally amazing. Beautiful room that exceeded expectations, the whole hotel was an elegant but comfortable theme, with all southern balconies, restaurants and pool areas overlooking beautiful Canandaigua Lake. Next time I will stay longer, to fully enjoy this treat!!
MARGARET, 1-night romance trip
Verified Expedia guest review

2/10 Poor

Terrible! They said because we booked through Hotels.com we were given the handicap room. That all reservation from Hotels.com are given the handicap room. Our bath room was flooded after every shower. They would not move us because we booked through Hotels.com
MAUREEN, 1-night trip
Verified Hotels.com guest review