I had bed bugs in this room and the wait staff was absent when I checked in. The bite marks still itch! 🐛
Joe
Joe,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月7日
Recommend
We had 2 rooms. Clean and comfortable for our 2 night stay. Great front desk service. Good variety for breakfast; tasty and fresh. Friendly housekeeping, staff. Convenient location, right off the interstate with lots of local places to dine.
Vicky
Vicky,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025年2月6日
Rex
Rex,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月17日
Paul
Paul,1 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年11月9日
The room had multiple areas where the wall paper was heavily neglected and peeling off. There was toilet paper in the toilet and long dark hair in the sink upon my arrival. The in room hot tub/ whirlpool also did not work at all. I kindly and politely asked for a modest refund due to the hot tub. I was told a Manager would refund it when they returned. I called back multiple times after my departure asking for a Manager. I was told there wasn't one because they no longer worked there. The clerk with very holey jeans mentioned that she had no way to reach the owner. Then on another call I made she said there was a Manager and that they would refund an agreed upon amount. The Manager never called me, and the refunded amount is not anywhere close to what was agreed upon. This is the first bad review of a hotel ive given in all my travels.
Kurt
Kurt,2 晚商務旅行
Expedia 真實旅客評語
4/10 一般般
2024年11月4日
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月27日
When we went for breakfast there was none made. No one around including desk clerk. Other guests were angry as well. Horrible!
Cary
Cary,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年10月11日
Scott
Scott,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月21日
Travis
Travis,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年9月17日
Jane
Jane,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月8日
Brant
Brant,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年9月2日
The carpet is very dirty in the room. The service waa bad. The breakfast was not good. The milk was spoiled. No napkins. The person working at front was not friendly. Took her a long time to help us— she she was not busy helping any customers
Jacqueline
Jacqueline,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年8月30日
Everything in the room, furniture, sheets, rug, and toilet was either old and/or defective or both, plus some dirty. Terrible experience. Never again will use this franchise.
consuelo
consuelo,1 晚商務旅行
Expedia 真實旅客評語
2/10 不太好
2024年8月26日
First I paid for a king suite and upon arrival was told they only had a double bed suite. Even though I booked this hotel almost 2 weeks in advance. Then we get to ohr room to find nail clippings on the floorand our jacuzzi didn't work. I called the front desk and was told they had no other room with a jacuzzi available. I said what is gonna be done and the guy said I dont know my maintenance man is off. I complained until they gave me a full refund. Then in the morning breakfast was less than par. Was suppose to start at 530 am and the staff said well we dont start it until 7....food wasnt great as well. I wont be staying here and the only good thong that happened was I booked though thos app and the customer service agent was very helpful and got me a full refund.
Robert
Robert,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年8月22日
Rahul
Rahul,1 晚好友同遊
Hotels.com 真實旅客評語
2/10 不太好
2024年8月16日
PATRICIA
PATRICIA,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年8月10日
No curtains
There was no curtains in my room. I only stayed one night and they were supposed to refund me for my other night. I still have not gotten that refund
John
John,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年8月6日
Hairs on bedding, dust everywhere, curtains hanging down, towel rack in bathroom broken. Attendant had to open door every time we wanted to enter the room.
August
August,1 晚浪漫之旅
Expedia 真實旅客評語
2/10 不太好
2024年8月2日
Horrible
Trent
Trent,1 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年8月1日
Michelle
Michelle,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年7月14日
There is no indoor pool or hot tub in this facility. It has been down for two years, but the website has beautiful pictures of their indoor pool and Jacuzzi tub. The hallway smelled very badly and the rooms were filthy.
Stacy
Stacy,1 晚家庭旅遊
Expedia 真實旅客評語
4/10 一般般
2024年7月14日
When we got to our room it smelled like smoke, so we went back to checkin and got a new room. When we got to our new room we found food in the refrigerator and threw it out. Then we discovered it was a handicap room. There was used shampoo and rinse contaIners in the tub.