Got the room for my Aunts who are 87 and 85 years old and I figured $200 dollars a night it would be a good clean room. Little did I realize that the room had ants. The ladies woke up with the ants crawling on them and had a horrible experience. I will contact the General Manager if you can help me with this situation it would be greatly appreciated
Thomas
Thomas,2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年11月10日
No hand soap and when asked for some, they provided shampoo and said they had none… breakfast was mediocre at best
Robert
Robert,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月1日
真實旅客
1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月1日
No soap at sink
Kathy
Kathy,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月29日
Excellent stay...thank you!!
Marisela was amazingly helpful when we were staying there with a few relatives occupying a couple of rooms and had confusion over one of our bookings. She was so nice and went out of her way to help resolve any issues for us.
In fact everyone at this place was nice with the rose garden in front and staff were so professional/helpful and rooms were so clean and comfortable that we are sure to go back!
Roz
Roz,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月28日
Seamless and great service
Stacy
Stacy,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年10月16日
Priced way too high for a below average room.
A
A,5 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年10月5日
Brian
Brian,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年9月28日
Check in was a nightmare - booked through Hotels.com but even though had confirmation said only 1 night and it was paid for 2 - took over 40 min to check in & get error situated. Felt unsafe in side parking areas where you are to park - both nights men hanging out around cars. Not well lit. Not the cleanest.
Diana
Diana,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月23日
Clean and quiet
cheryl
cheryl,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年9月21日
Obelia
Obelia,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月15日
Very clean facility! Staff were friendly
Jade
Jade,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月13日
Everything was fine, but the only problem was the pool, was so dirty. No one can go in, it's so sad because the hotel in general was so perfect. This isn't a negative review in my humble opinion, hope in the future they fix this.
Henry
Henry,2 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2024年9月11日
Comfy ved, clean room, but it smelled like smoke. We were too tired after the wedding to ask about switching rooms.
Stacie
Stacie,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年8月28日
Lovely updates
The room was very comfortable and I appreciate the new furnishings. The movable side table and the foot stool were a perfect addition to the room.
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年8月27日
There was no one at the counter when we tried checking in at 9pm; no bell at all. We had to yell for someone to come out. Also, there wasn’t anyone when we needed to check out. The property also needs to be updated as far as its decoration. There was mold on the walls. The first room we were assigned stunk like smoke so we requested another room. The 2nd room was better but was next to the elevator so it was crazy noisy. People were loud coming out of the elevator and slammed their doors. I will definitely not stay in this property again.
Betsy
Betsy,1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年8月25日
Told I had to book queen bed rooms to have adjoining rooms (more expensive for queen vs king) then they said no adjoining available . Had to call front desk 3 times to have them quiet Nextdoor tv at 1am. Had to use my cell phone as in room phone didn’t work. Best Western should be ashamed of this property.
keith
keith,1 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2024年8月24日
Patrick
Patrick,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年8月18日
Maria
Maria,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年8月11日
The "suite" we requested did not have the air conditioning running and was over 90° upon arrival. The curtains were severely stained. The lid to the toilet was cracked. One of the outlets was duct taped. After 20 minutes the room had not come down in temperature and I ultimately had to request other room accommodations. The standard room I was moved to did not have any of the aforementioned issues and was satisfactory for the one evening stay.
Kevin
Kevin,1 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2024年8月8日
Room Smells bad small area
Not well maintained bathroom