this is my first time to stay with Extended Stay America. there is no breakfast,no coffe maker if you don't ask for the frontdesk.
if i have choice, i will not stay with this hotel again.
CHANGRUI
Hotels.com 真實旅客評語
10/10 好極了
2025 年 10 月 18 日
Good hotel, clean, spacious rooms. Received excellent service from all staff, including the general manager. Definitely recommend!
ERIKA
ERIKA,2 晚旅行
Hotels.com 真實旅客 評語
10/10 好極了
2025 年 10 月 18 日
Perfect and smelt so good
April
April,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 10 月 17 日
The manager on duty, Linda, was so helpful and made our stay so comfortable.
Deena
Deena,2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 10 月 15 日
Stained, sticky carpeting that went up the walls to form baseboards. Mysterious sticky stains on sofa. Bathroom in room 228 has a sticky sliding door that didn’t close all the way so zero privacy. There was a dead roach in the corner by the bath sink. The kitchen seemed organized and clean enough, but we didn’t use it. The bed was NOT a queen, it was barely a full sized mattress. The frame was cheap and wiggled/squeaked constantly, the mattress was thin and incredibly uncomfortable. Thank goodness we were only there for 1 night. We had no choice but to book it because apparently everything was sold out given the proximity to Salem. There is no reason this hotel to charge $350/night for such a poor hotel room. The staff was pretty much invisible. Anytime we needed someone we had to look for them at the front desk. Paul at our check in seemed nice, but we never saw him again. 10/10 would never recommend this hotel.
Najia
Najia,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 10 月 1 日
Toilet didn’t flush. Shower water was only hot and entire hotel smells like smoke
Michele
Michele,1 晚好友同遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 9 月 27 日
The facility was disgusting and smelled terrible. The “residents” were rude and sat around the doors smoking with their dogs off the leash.
Guinevere
Guinevere,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 9 月 24 日
The condition of our room was poor. There was no coffee pot in the room. I had to go to front desk to get one, then it didn’t work correctly.
Sharon
Sharon,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 9 月 17 日
Unexpectedly poor.
The room had well-worn and stained furniture. Not a single USB port in the room. There were no small appliances, silverware nor appliances in the room. The were available for an extra charge. Similarly, the free internet was intermittent but could pay for an upgraded service. We have stayed at numerous other extended stay hotels and have never had these issues. Would completely avoid.
Nancy L
Nancy L,4 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 9 月 2 日
Terrible place to try to sleep.
Could not sleep. Bed hard as a rock. Very thin bedding and towels. Old dented refrigerator very loud. Loud air conditioner. Could not completely close drapes/ keep light out. Old condition overall. Breakfast included is misleading. Consisted of packaged oatmeal and breakfast bars coffee tea. No ice. Thin walls noise in halls.
Susan
Susan,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 31 日
A step above red roof in.
Beds were nasty, floors were not washed. The guy at the front desk was really nice. Looks like people live there.
mindy
mindy,3 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 24 日
真實旅客
1 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 23 日
Moaz
Moaz,2 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 11 日
David
David,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 11 日
Nothing to say
Jar Jane
Jar Jane,2 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 29 日
First of all it was a 3 story hotel and the elevator was not in service and what we found out from people who have been living there for 18 months that was it has been broken for at least a week before we got there. (Luckily we were only there for 2 nights). Breakfast was basically oatmeal or tiny packaged muffins. Nothing to make coffee in the room, could only get coffee in the breakfast area. We also had a problem with the internet service, couldn’t make phone calls or anything using the internet except sometimes you were able to text. Most of the staff that we met were pleasant. The place needs updating. I would not recommend this place at all.
Catherine
Catherine,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 28 日
Jennifer M.
Jennifer M.,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 25 日
Provides what you need
Hotel was on an industrial estate, but convenient for getting into main highway, or for going into Salem.
Room was spacious, separate bedroom and lounge/kitchen area as well as bathroom.
Breakfast was minimalist, coffee and porrige.
We couldn't get WiFi in our room, and desk staff didnt suggest any way to address.
Karen
Karen,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 22 日
Teresa
Teresa,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 21 日
Room was supposed to be non smoking, its smelled of stale cigarettes, was outdated. Walls were a brown/tan color but couldnt tell if it was nicotine or paint. Elevator was not workong requiring all bags to be carried up flight of stairs. We were booked for 3 nights we stayed 12hrs till mornind. Continued to have breathing issues in the room, and multiple asthmas attacks. Couldnt stay in that facility.
Richard
Richard,3 晚家庭旅遊
Expedia 真實旅客評語
4/10 一般般
2025 年 7 月 21 日
Bradley
Bradley,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2025 年 7 月 20 日
It is OK but no high expectation.
Masashi
Masashi,2 晚旅行
Expedia 真實旅客評語
4/10 一般般
2025 年 7 月 18 日
CHRIS
CHRIS,2 晚旅行
Travelocity 真實旅客評語
2/10 不太好
2025 年 7 月 16 日
This property claims breakfast but it was ONLY coffee muffins and 1 pack of oatmeal. That’s it. No creamer, no toast, nothing else. The place is dirty and mismanaged. The furniture is worn down. Floors filthy. Elevator broken. No restaurants nearby. There is a kitchen? But NO dishes. Awful
Megan
Megan,1 晚旅行
Expedia 真實旅客評語
4/10 一般般
2025 年 7 月 13 日
Old, not updated, but cheap.
You get what you pay for. This property was less expensive than others nearby and in exchange for that, it hadn’t been updated in decades. The room was very out of date with old dirty rugs and a mildew smell. The elevator was out of service even though they say that was just temporary. The stairways were very old and dirty. But the staff was nice and the bed was clean. If you want to pay $100 more per night, there are other properties nearby.