I was there for 3 days, in room 1118 there were some small cockroaches, in the bathroom, on the floor of the room.
During this period the room was not cleaned...
The hotel is excellent. I noticed that they are undergoing renovations, everything should be better.
walter
walter,3 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 6 月 14 日
Terrible experience.
The entire hotel is under construction, the rooms are dirty and full of cockroaches. The toilet overflowed when we flushed it. The bed was full of bedbugs. There was no staff in the lobby when we arrived. The pool, restaurant, and gym were closed. We had to leave the hotel in the middle of the night and go somewhere else. They should close it down.
Edison
Edison,4 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 14 日
Son amables los de recepción, pero están haciendo arreglos al hotek y quitaron el agua en la mañana un solo dia y no avisaron , es bueno
Lina
Lina,4 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 6 月 7 日
Nicolas
Nicolas,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 6 月 7 日
v good
innocent
innocent,1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2025 年 6 月 5 日
No pool and I purchased room by pool and wasnt placed by the pool.
Alex
Alex,1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2025 年 6 月 4 日
Horrible customer service. Under construction, no amenities and still a resort fee. Never again
Sarah
Sarah,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 2 日
Aliya
Aliya,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 1 日
Sonia Janneth
Sonia Janneth,4 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 5 月 28 日
Tru
Tru,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 24 日
Janice
Janice,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 22 日
Victor
Victor,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2025 年 5 月 22 日
The room was very musty and humid, the AC was turned down to 60° so I assumed it was recently turned on and the room faced west with the sun beating the window. As of 0130 I went out to sleep in the truck with a soaked bed and a still hot, humid room.
Travis
Travis,1 晚商務旅行
Expedia 真實旅客評語
2/10 不太好
2025 年 5 月 20 日
Claudia
Claudia,8 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 5 月 19 日
Walked into room had bugs crawling around floor bathroom got another room with same uncleanliness! Slept in my car
Amanda
Amanda,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 5 月 11 日
Ishmael
Ishmael,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 9 日
christopher
christopher,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 5 月 4 日
There was nothing positive I can say about the whole experience I'm glad I only stayed one night.
Carl
Carl,1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2025 年 5 月 3 日
Robert
Robert,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 5 月 2 日
Worst stay in a hotel EVER
After making the booking i was informed the pool and restaurant were closed. It should have said so before I booked.
Upon arrival I saw that there was a total renovation going on with workers and dust everywhere. I asked if there was any coffee available-No, I asked where the ice machine was- we don't have one it was removed for the renovation. When I got to my room, which was neat and tidy, there was no chair to sit on at the desk so i had to go back to reception and ask him for one, he was very helpful and fetched one from another room.
After I had finished working i went to get a shower-the valve was broken and partially removed so i couldn't have a shower. I then went to wash my face - there was no hot water. I thought i would sit outside and take in the evening sunshine with a cocktail, after id had to drive to 7/11 for ice. There were no chairs outside anywhere on the property so i went back to my room to watch some TV- that didn't work either just a frozen pixelated screen.
All in all this was the worst hotel visit i have experienced in over 50 years of travel in many countries around the world including the third world.
That hotel should not have even been selling rooms at this time and i feel as though i was scammed. I am going to apply for a refund
Brian
Brian,1 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 4 月 28 日
Robert
Robert,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 4 月 27 日
Broken glass at the building entrance upon first arriving to the hotel, roaches in the room, stains on the towels and sheets, no trash can in the room, and no remote for the TV. Won’t be staying here again.
Victor
Victor,2 晚浪漫之旅
Expedia 真實旅客評語
2/10 不太好
2025 年 4 月 22 日
El hotel estaba muy sucio, las sábanas manchadas, y habían gusanos en las camas e insectos por toda la habitación la peor experiencia que he tenido en un hotel