I stayed one night while just passing by Phoenix. It was a good hotel.
Jaewoo
1 晚家庭旅遊
8/10
PO-HSIEN
1 晚旅行
6/10
凌晨2点被垃圾车吵醒
HUIMIN
1 晚家庭旅遊
6/10
真實旅客
2 晚好友同遊
8/10
Andrew
1 晚旅行
4/10
.
Claus
1 晚商務旅行
8/10
JAE HO
4 晚商務旅行
10/10
Willie
3 晚旅行
8/10
Michael
1 晚旅行
4/10
Felt pretty misled. Her suite was not a sweet. It was two tiny beds with a pull out that had a mattress about one inch thick with every single spring nearly poking through. There were no extra bedding for the pullout bed and when we called down to get it they wouldn't even deliver it to the room we had to go pick it up. Which is fine but I am paralyzed and in a wheelchair so that doesn't make it very convenient when you were elevator is not meant for much more than one person. We waited almost one hour to check in. There was some lady who was an employee from some other BW anne was trying to get her discount but didn't have enough money and was trying to pay with 6000 cards and instead of moving out of the way and waiting to get her things together your receptionist decided it would be okay to keep everyone waiting in the line while this lady sorted out her personal business. One person working on a Saturday night at 8:00 PM. On a weekend of a holiday and a baseball game in town. Disappointed and I will never go here again, and I will make sure that the person who recommended me knows what happened, and they won't be attending either. They stay with you through their company so I will be contacting their company and letting them know my experience. For the price and inconvenience you guys get five negative stars. There was zero handicapped parking available so my family had to drop me off at the front. You need some help an organization at this facility.
Shannon
1 晚家庭旅遊
8/10
James
2 晚家庭旅遊
10/10
Great staff, very helpful
Gino
1 晚家庭旅遊
8/10
Cynthia
3 晚旅行
10/10
Joseph
4 晚旅行
10/10
真實旅客
1 晚家庭旅遊
6/10
Daniel
1 晚旅行
10/10
Amy
3 晚旅行
10/10
真實旅客
3 晚家庭旅遊
10/10
Much better stay this time. First time was next to the gym. Great location near the lobby and dining area, but next to the gym was not so great. That room was also a wheelchair-accessible room, which I did not need. So happy I stayed a second time, and will definitely be returning.
Rhonda
1 晚商務旅行
8/10
Nikki
3 晚家庭旅遊
10/10
Ceara
3 晚旅行
8/10
Uneventful— just the way I like things
Darrin
3 晚家庭旅遊
6/10
Un poco viejo, cobran estacionamiento
sergio
2 晚家庭旅遊
8/10
Julio
2 晚旅行
2/10
No cleaning of the room, breakfast contains too much sweet.