Rochester Riverside Convention Center - 5 min walk
Eastman School of Music - 14 min walk
Strong - 16 min walk
University of Rochester - 4 min drive
Getting around
Greater Rochester Intl. Airport (ROC) - 12 min drive
Rochester Station - 14 min walk
Restaurants
Fifth Frame Brewing - 8 min walk
St Paul Proper - 9 min walk
Founders Cafe - 6 min walk
The Street - Craft Kitchen & Bar - 7 min walk
Pane Vino Ristorante - 7 min walk
About this property
Wyndham Rochester Downtown
At Wyndham Rochester Downtown, you'll be just a 5-minute drive from Strong and University of Rochester. Guests can visit the fitness center for a workout or grab a bite to eat at River Club, which serves breakfast and is one of 2 restaurants. Also, this hotel is within a short drive of Rochester Institute of Technology. Fellow travelers like the helpful staff.
Languages
English
At a glance
Hotel size
217 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in time starts at 3:00 PM
Minimum check-in age: 21
Check-out time is 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets allowed*
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Secured covered onsite self parking (USD 5 per day; includes in/out privileges)
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
2 restaurants
Bar/lounge
Working away
Business center
Meeting rooms
Computer station
Conference center (15024 square feet of space)
Services
24-hour front desk
Laundry facilities
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 1968
Television in common areas
Fitness center
Vegan dining options
Vegetarian dining options
Comprehensive recycling policy
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Closed captioned TV
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
Flat-screen television
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Premium bedding
Free crib/infant bed
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
Food and drink
Mini-fridge
Microwave
More
Daily housekeeping
Connecting/adjoining rooms available
Energy-saving switches
Recycling
Water-efficient showers only
Special features
Dining
River Club - This restaurant serves breakfast only.
State Street Bar & Grill - This restaurant serves dinner and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 6.00 to 13.95 per person
Children & extra beds
Rollaway beds are available for USD 20.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 50.00 per pet, per stay
Parking
Covered self parking costs USD 5 per day with in/out privileges
Policies
Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Rochester Plaza
Rochester Plaza Hotel
Holiday Inn Rochester Downtown Hotel
Holiday Inn Rochester Downtown
Holiday Inn Rochester
Holiday Inn Mayo Clinic
Rochester Holiday Inn
Frequently asked questions
Does Wyndham Rochester Downtown offer free cancellation for a full refund?
Yes, Wyndham Rochester Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Wyndham Rochester Downtown?
Yes, pets are welcome. There's a charge of USD 50.00 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Wyndham Rochester Downtown?
Yes. Self parking costs USD 5 per day.
What are the check-in and check-out times at Wyndham Rochester Downtown?
You can check in starting at 3:00 PM. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Wyndham Rochester Downtown and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Wyndham Rochester Downtown?
Yes, there are 2 onsite restaurants, featuring alfresco dining.
What's the area around Wyndham Rochester Downtown like?
Wyndham Rochester Downtown is located by the river in Downtown Rochester, a short 16-minute walk from Strong and 4 minutes' walk from Blue Cross Arena.
Reviews
6.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.0/10
Cleanliness
7.4/10
Staff & service
5.8/10
Amenities
6.2/10
Property conditions & facilities
6.2/10
Eco-friendliness
Reviews
2/10 Poor
Jan 11, 2025
I would not stay here again. None of the amenities - restaurant, bar, gym, etc were open. No room hairdryer, safe, towel bars, or waste basket. In room Keurig did not have creamer, sugar, or stirrers or napkins. At least it had a bed and a bathroom.
Duane
Duane, 2-night business trip
Verified Hotels.com guest review
4/10 Fair
Jan 8, 2025
Sketchy
Reservation was for the Wyndham but the hotel is actually the Holiday Inn. No explanation was provided when I said I was confused by this. The only Wyndham sign was a banner attached to the side of the Holiday Inn building which blew off by the time we left. Employees were always asleep, playing cards or watching shows on their cell phones when we went by. The toilet didn’t flush in our room, so we moved to a different room, however garbages were never emptied and sheets were never changed. Upon leaving the hotel, my young daughter and I were approached by someone outside of the Holiday Inn/Wyndham front doors asking us to assist with rolling his weed. Also, one elevator was not working and there was a restaurant that was never open.
Verified traveler
3-night family trip
Verified Hotels.com guest review
6/10 Good
Dec 30, 2024
The bathroom have a leak in the ceiling
Verified traveler
1-night trip
Verified Hotels.com guest review
2/10 Poor
Jul 14, 2024
Stay away
This was the worst experience I have ever had at a hotel. Provided credit card for incidentals which apparently didn't go through. Was woken up late at night saying that it needed to be fixed, we were in bed and asked if it could be dealt with in the morning. 7am wake up call to rudely tell us to come down and fix the problem. Room was prepaid so no fear of us skipping out. We said we would be down, then loud banging on door by security to evict us. My wife in the shower, two kids in room and treated like a criminal. Spoke to manager who said there would be a credit which never happened. Unbelievable experience.
Chad
Chad, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 10, 2024
Travel spend a week had no problem.
SHARON
SHARON, 1-night trip
Verified Expedia guest review
10/10 Exceptional
May 31, 2024
Really nice staff, clean rooms nice service but make sure you grab snacks and drinks before you get there because prices on drinks and chip are ridiculous overpriced
Kenyon
Kenyon, 4-night trip
Verified Expedia guest review
2/10 Poor
May 27, 2024
No gym
DAVID
DAVID, 4-night trip
Verified Expedia guest review
4/10 Fair
May 26, 2024
The bathroom wasn’t clean, there was stains in bathroom. Hair in bathroom. It wasn’t as clean. The staff was nice.
Keren
Keren, 3-night trip with friends
Verified Expedia guest review
2/10 Poor
May 26, 2024
The proximity to the convention center was good. The hotel smelled really bad, they v only make fresh coffee 2x/day waited almost an hour to get fresh towels, there was a mouse in my room. The bed sheets did not look like they were washed properly.
Euella R
Euella R, 2-night trip with friends
Verified Expedia guest review
8/10 Very Good
May 18, 2024
Janet
Janet, 1-night trip
Verified Expedia guest review
4/10 Fair
May 18, 2024
Had to change room night of arrival. Toilet did not work. Front desk unresponsive. Unauthorized charge appeared. Had to chase front desk to get a commitment to fix. In general Front Desk seemed less than competent. I am not usually a complainer.
peter
peter, 2-night trip
Verified Expedia guest review
2/10 Poor
May 15, 2024
JOHN
JOHN, 4-night trip
Verified Hotels.com guest review
4/10 Fair
May 9, 2024
Roger
Roger, 5-night trip
Verified Hotels.com guest review
8/10 Very Good
May 6, 2024
Stayed for a concert. Place was under construction but it was peaceful and the staff was nice. Just wished there was more shops around for food walking distance
korryne
korryne, 1-night trip with friends
Verified Expedia guest review
2/10 Poor
May 2, 2024
Mad isnt the word
Hotel was nice clena decent location security on site. Only issue was we left for coffee. It was a walk across the street for 15 mins, and when we came back our room was open with the top saftey lock propping the door open. It was not check out time and we still havent recived an answer to why our room was asessed by personal before check out time.
tawny
tawny, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Apr 23, 2024
Heater was very noisy, didn’t sleep well. Phone was totally dead, only usb plugs were on tv. Only one tv station for kids. No exhaust fan in bathroom. Room was clean and comfortable and staff was amazing
S Jean
S Jean, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 23, 2024
Robert
Robert, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 22, 2024
Beverley
Beverley, 1-night trip
Verified Expedia guest review
2/10 Poor
Apr 21, 2024
Room was unsanitary.
Christie
Christie, 3-night family trip
Verified Expedia guest review
2/10 Poor
Apr 15, 2024
Dirty place restroom smell like sewage plumbing not working carpet smelled dirty and old did not end up staying left instead
Elsa
Elsa, 2-night family trip
Verified Expedia guest review
6/10 Good
Apr 15, 2024
The hotel was as cold as it gets. They turned off the heat and didn’t even attempt to turn it on knowing how cold the weather was. I literally had to wear sweater to keep me warm while I go to bed.
Amara
Amara, 2-night trip
Verified Expedia guest review
2/10 Poor
Apr 14, 2024
Sherri
Sherri, 1-night trip
Verified Expedia guest review
4/10 Fair
Apr 14, 2024
Not the best hotel
The room itself wasn't bad. Not the cleanest, all the furniture in the room had some sort of damage. The bathroom was tiny. The shower looked like they tried to paint it and is now peeling. There was no hot water in the room. They gave us a key for another room to use and that also didn't have hot water. I don't recommend staying at this hotel. Maybe once they finish the renovations it will be better but it is not good right now
Kyle
Kyle, 1-night trip with friends
Verified Hotels.com guest review
4/10 Fair
Apr 13, 2024
Hotel is under construction yet prices did not reflect this at all. Open ceiling tiles, unmarked parking areas and construction materials everywhere made the late check in frustrating. Bathroom had no toilet paper holder and roll in shower which we didn’t need but certainly important for some, just not us, and showers made the whole bathroom floor wet. Staff was friendly but at one point in the night someone tried to open our door and enter our room. My son had left the knob latch unlocked by accident and they were pushing full force. Thankfully he had closed the door latches. Hotel did not feel safe.
Jane
Jane, 1-night family trip
Verified Expedia guest review
2/10 Poor
Apr 9, 2024
I never leave reviews, period. I have traveled in third world countries and stayed in youth hostels. This was worse. The hotel is not just dirty, it's filthy. Floors are gross with dust and dirt all over them. There was a half empty wine bottle on the floor of our room. Our room had clean linens and was quiet. I throughly checked for bed bugs are couldn't find any, thank god. The staff were friendly. The rooms had paper room numbers taped to the walls. One elevator was out with a sold out hotel. Panhandlers were in the lobby in the evening. The hotel is in a not so great area. Gym is under construction which is not mentioned anywhere until you get there. The neighborhood is not safe to run or walk in alone. Under construction. We paid $450 a night to stay there for the eclipse. Unbelievable. DO NOT STAY HERE!!