Hotel Lagoon

Santa Elena hotel with outdoor pool and restaurant

Choose dates to view prices

Where to?

Dates

October 2025

November 2025

Family Quadruple Room, Lagoon View | Individually decorated, individually furnished, free WiFi, bed sheets

Escape to Hotel Lagoon, where modern comforts and tropical charm blend together. Unwind by the pool or take a leisurely stroll through the garden, then enjoy a meal at Maiz restaurant. With free in-room WiFi and helpful staff available 24/7, this hotel is perfect for relaxing getaways.

Good

Popular amenities

Pool
24/7 front desk
Pet friendly
Laundry facilities
Free parking
Air conditioning

Main amenities (12)

Daily housekeeping
Restaurant
Outdoor pool
Terrace
24-hour front desk
Coffee/tea in a common area
Air conditioning
Garden
Laundry service
Self-serve laundry
Picnic area
Free newspapers in the lobby

Feel at home (6)

Private bathroom
Television
Garden
Terrace
Daily housekeeping
Laundry facilities

Room options

Check availability for these dates

Tonight

Oct 4 - Oct 5

Tomorrow

Oct 5 - Oct 6

All rooms

1 bed

2 beds

Showing 3 of 3 rooms

Habitación Sencilla, 1 cama matrimonial, vista al jardín

Very good

Highlights

Yard

Individually furnished

Individually decorated

Air conditioning

Private bathroom

Electric kettle

Free bottled water

Sleeps 2
1 Queen Bed

Family Quadruple Room, Lagoon View

Exceptional

Highlights

Yard

Individually furnished

Individually decorated

Air conditioning

Private bathroom

Electric kettle

Free bottled water

Lagoon view
Sleeps 4
2 Queen Beds

Individually decorated, individually furnished, free WiFi, bed sheets

Family Quadruple Room, Garden View

Highlights

Yard

Individually furnished

Individually decorated

Air conditioning

Private bathroom

Electric kettle

Free bottled water

Sleeps 4
2 Queen Beds

Similar properties

Superior Double Room, Garden View | In-room safe, laptop workspace, free WiFi

Pool
Free WiFi
24/7 front desk

$83 nightly

Oct 5 - Oct 6

Total with taxes and fees

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About the neighborhood

Subteniente Lopez Av. México, entre Calle Oaxaca y Calle Revolución, Santa Elena, QROO, 77965

What's nearby

Laguna Milagros - 10 min drive - 8.8 km
Palacio Municipal De Othon P. Blanco - 13 min drive - 12.2 km
Museum of Maya Culture - 13 min drive - 13.3 km
Chetumal Ferry Terminal - 14 min drive - 13.3 km
Palacio de Gobierno - 14 min drive - 13.3 km

Getting around

Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 14 min drive
Corozal (CZH) - 24 min drive

Restaurants

‪Coffee Station - ‬9 min drive
‪Enchiladas Huastecas - ‬8 min drive
‪El Abuelo - ‬9 min drive
‪El asadero de Huay Pix - ‬8 min drive
‪Church’s Chicken - ‬4 min drive

About this property

Hotel Lagoon

When visiting Santa Elena, Hotel Lagoon is a great choice to consider. Guests can splash around at the outdoor pool or grab a bite to eat at the restaurant. Other features include a terrace and a garden.

At a glance

Hotel size

- 12 rooms

Arriving/Leaving

- Check-in start time: 2:00 PM; Check-in end time: 4:00 PM
- Contactless check-in available
- Late check-in subject to availability
- Minimum check-in age: 18
- Check-out time is noon
- Contactless check-out available

Special check-in instructions

- Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
- To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
- If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18

Pets

- Pets allowed (dogs and cats only, 2 total, up to 66 lbs per pet)*
- Service animals welcome
- Specific rooms only*

Internet

- Free WiFi in public areas
- Free WiFi in rooms

Parking

- Free onsite self parking
- Wheelchair-accessible parking on site
- Free 24-hour offsite parking within 16 ft

Other information

- Designated smoking areas

Property amenities

Food and drink

Restaurant
Coffee/tea in a common area
Free daily reception

Services

24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Pool loungers
Romance packages

Facilities

Garden
Picnic area
Terrace
An outdoor pool
Outdoor furniture

Accessibility

Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible pool

Room amenities

Be entertained

32-inch TV
Satellite TV channels

Home comfort

Air conditioning
Electric kettle
Window screens

Sleep well

Bed sheets provided

What to enjoy

Yard
Individually furnished and decorated

Freshen up

Private bathroom
Shower only
Soap and shampoo
Towels
Toilet paper

Stay connected

Free WiFi

Food and drink

Free bottled water

Daily housekeeping

Special features

Dining

Maiz - Onsite restaurant.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:

A tax is imposed by the city: MXN 13.03 per accommodation, per night

Pets

Service animals exempt from fees
Pet deposit: MXN 200 per night
Pets are allowed for an extra charge of MXN 200 per pet, per night

Pool, spa, & gym (if applicable)

Pool access available from 9:00 AM to 10:00 PM

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit, and window guards on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

Cashless transactions are available.

Also known as

Hotel Lagoon Hotel

Hotel Lagoon Santa Elena

Hotel Lagoon Hotel Santa Elena

Frequently asked questions

Is there a pool at Hotel Lagoon?

Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 10:00 PM.

Are pets allowed at Hotel Lagoon?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 66 lbs per pet. There's a charge of MXN 200 per pet, per night, and there's also a deposit of MXN 200 per night. Service animals are exempt from fees.