It was my first time staying in the hotel. I was impressed upon entering the lobby until going to my room. But then a mix-up happened. While I was setting up, somebody attempted to open my door, fortunately I double locked the room.
It turned out that my room was issued twice. This was a red flag to me, security issues. Just imagine you were comfortable changing clothes and not pressing the double lock. While you're in the moment, somebody would open your door to your surprise. Imagine if you're a woman and it was a man opening the door. You would have felt humiliated and inconvenienced.
Per checking, this was not a unique incident and in fact common to the hotel. Talked to the concierge and they even experienced the same scenario with a business tycoon in which they had a hard time appeasing the client. I guess this should be a wake-up call to Acacia management to tighten then controls at the front desk, perhaps digitalizing their system so as to prevent double issuance of room number. Once a room is tagged to a customer, the system prevents it being selected thereafter.
Marianne
Marianne,2 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月7日
Fadel
Fadel,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年9月23日
This is my homemin davao. The staff was extra nice and friendly
steve
steve,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年9月9日
David
David,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年8月30日
Deborah
Deborah,23 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年8月21日
We got flooded after showering the drainage was not properly prepared and wet our floor room and to outside hall carpeted areas.
The faucet in the sink is loose need to tell the staff.
Towels are old and seemed overly used . There’s holes in the towels need to retire them
Overly the staff are courteous friendly . Our needs was attended promptly when we called
felina
felina,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年8月7日
Everything is easy access from the hotel. Staff are amazing through and through. One hotel that I would recommend to family and friends to stay if they take a nice vacation in Davao. This place is indeed my home away from home. ❤️❤️❤️
Merla
Merla,1 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年8月7日
The place is nice but needs more parking spaces. They should improve the designated smoke area because it does not have roof or trees over it. The food tho is excellent
Myrla
Myrla,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年7月18日
Overall a great experience
Liecester Kent
Liecester Kent,3 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年7月15日
Ramon
Ramon,5 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年7月13日
Amazing hotel, clean and tidy with great staff. However, i paid for breakfast but i didn't get it. My partner and son went for breakfast but was told they could not bring me a plate back to the room. Its a buffet, i only wanted 1 plate. I don't like eating around others early in the morning so i was disappointed with breakfast.
Matthew
Matthew,2 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年7月10日
Enjoyed our stay
MELLANY
MELLANY,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年7月8日
close to the airport and shopping mall. Staff are very accomodating, friendly and helpful.
Stephanie
Stephanie,3 晚家庭旅遊
Wotif 真實旅客評語
8/10 非常好
2024年7月4日
I like this hotel because it is near with the SM mall, church, just walking distance, and it is located along the main road.
What I don't like were: 1. No towel for the floor 2. No towel for the wet hands.
Nilondio
Nilondio,3 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年6月30日
Parking space
Mitchell
Mitchell,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年6月26日
Friendly and very accomodating staff! ( they should get bonus!).
Room was clean, we had issues the 1st night with the drain both sink and the shower, but they fixed it right away the moment we told the front desk.
Close to malls, Accessible transportation ( Jeepney/taxi).
And food was good!
I would stay here again.
Lyza
Lyza,3 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年6月4日
Matthew
Matthew,2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年6月4日
The room I had was quite spacious good enough for me and my sons. The staff was so accommodating. Thank you very much. The parking was a bit tight but the security was so helpful, codus for the parking security personnel.
marilou
marilou,8 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年6月1日
William
William,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年5月31日
The staff were attentive and courteous. Food was excellent. The perks of being on the 10th floor was well worth it.