Nothing serious but needs help
Stayed here before and the condition was absolutely perfect
David
David,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 19 日
Greg
Greg,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 16 日
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 13 日
TAN
TAN,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 11 日
No black out shades
The buffet was just okay. The service from everyone we encountered was very nice. Unfortunately our room didn’t have a black out curtain. The hardware was on the walls but it was missing the curtain/shade. My kids and I were up at 3am with the parking lots lights coming in brightly and at 5am when the sun came up, we just got up bc it was so bright in there. We’re exhausted and won’t be staying there in the future.
Noelle
Noelle,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 8 日
stina
stina,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 3 日
Easy and Welcoming stay
Welcomed by Christian on check in.
Warm staff. Comfortable and very clean room.
Jenifer
Jenifer,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 28 日
Gary
Gary,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 28 日
Front Desk Bad Customer Service and Inattentivenes
I arrived a few minutes before 4pm and our room was not ready. No problem, I can wait a few minutes. My family and I sat right next to the front desk, and with our multiple suitcases on a cart, and waited for them to let us know when our room was ready. They anticipated 5-10 minutes. The lobby was empty and everything was very calm and not busy. The receptionist looked over at us every few minutes while we sat waiting and had enough time to laugh and joke around with each other. 40 minutes later, I went up to them and asked if there was an updated time when our room would be ready, and they told us it was already ready. What terrible customer service that they let us sit there and wait without letting us know! I had let them know we had a wedding to get to and they were aware of our eagerness to get access to our room to get dressed!
Sonya
Sonya,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 28 日
Rithvik
Rithvik,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 27 日
Everything was good except the room had a funky smell.
Deborah
Deborah,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 20 日
Very comfortable
James
James,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 18 日
James
James,5 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 8 日
Jeff
Jeff,2 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 7 日
Unfortunately the stay wasn’t great. The air conditioning unit in my room was leaking and the floor was soaking wet. The AC also started making horrible noises during the night so I had to shut it off which left us sleeping in a hot room.
The pool was also not open, they finally let people go in but we couldn’t use the spa.
The staff was nice but unfortunately the issues in our room made for a long uncomfortable night.
Lisa
Lisa,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 6 月 30 日
The pool was not open which was very disappointing. Your site should say that when booking.