We spent €700 for this hotel and got 2 star quality.
We booked this hotel for our last night in Cannes to have a comfortable stay before a long 13 hour flight back home. However, in the middle of the night, the fire alarm went off (around 4am). The alarm continued for about 45 minutes. No announcement was made so we were unsure whether it was a false alarm, a possible threat like an active shooter, or a true fire emergency. We grabbed our robes and went downstairs to find a bunch of guests in the lobby and outside of the hotel. There were only 2 security guards on duty who were not telling us anything. They said we needed to stay down there for another 15 minutes. After an hour, they finally told us it was false alarm and that someone had set off the alarm by smoking a cigarette. After an hour of being woken up, it was very hard for us to get back to sleep. We managed to only get a few hours of sleep before a long flight home. When I reached out to management for a refund for our trouble, they said there was nothing they can do. This hotel has the worst customer service and terribly overpriced for the quality of the hotel. Hallways are carpeted and outdated, room has uncomfortable bedding and pillows, and amenities are lacking. I’d recommend staying elsewhere as this hotel value was nowhere near the price we paid for it.