I left this property after one night to move to a different hotel, and I’m so glad I did. I booked a deluxe queen room and was stuffed in a sad little lightless cave on the second floor. Lack of natural light aside, the room hadn’t been adequately cleaned; I found items left by previous occupants in the closet and drawers. The elevator required a key card, but you could easily access any floor using the stairs. If you care about security, cleanliness, or customer service, this probably isn’t the hotel for you.