It was absolutely horrible..do not stay if you don't have to.
真實旅客
2 晚旅行
10/10
Pretty decent stay, climate control in the rooms were fantastic and the staff were great
Gianni
4 晚好友同遊
2/10
I would recommend notifying Hotels.com about the hotel limited accommodations and the fact that the facility is permanently closing for business on Sunday! This way we share the courtesy of avoiding booked stays with customer high expectations and dissatisfaction and disappointment when the customer shows up to check in. Shame on the owners and stakeholders of this business and hope you all do better in your next endeavors.
Austin S
1 晚商務旅行
4/10
Valencia
2 晚旅行
10/10
真實旅客
1 晚旅行
4/10
it was horrible, i felt like i was stuck in the 80's old carpet old furniture, warm cofee, to boot there was a fly that if could not get ride of for 4 days buzzing around my head at night
Mervin
4 晚旅行
8/10
Employees had children with them while on the clock other employees had boyfriends there while on the clock. So it was distracting employees when customers needed help. But once they noticed they were willing and able to help floors throughout the hallway were dirty, not vacuumed, or trash picked up. side doors not working properly when using your card to enter. When asked what section ABC or D there are no signs stating what area is ABC or D so on and so forth. I believe it would be better effective. If such things were put into place so we could properly give information I want area was needed to be fixed.
James
8 晚浪漫之旅
6/10
The room was clean, but the AC didn’t cool the room. Hallways looked like the hadn’t been vacuumed in days. Sketchy people hanging around the front of the hotel.
Gary
1 晚旅行
8/10
It was a very nice hotel. Very quiet. Clean. The staff were nice. We had to wait for our room to be cleaned after the check in time of 3:00. Our room heating/cooling wasn't working properly.
sharon
3 晚家庭旅遊
2/10
There was nothing to like. Service was horrible IF you found anyone. Room wasn’t dirty but there where like 1 set of towels and when I went down to ask for more, they said that there wasn’t any and they would bring some up, but never did. The construction was insane, tarps, plastic, paint, dirt, access to anything was close to none. Elevator, some halls, and the room was pretty much it. The website should have at least warned people so they could decide if they could overlook the mess or chose to stay elsewhere. The hotel seems like it is going to be amazing, but they have a long way to go.
Cathy Ann
2 晚浪漫之旅
2/10
See my other review!
Larry
2 晚家庭旅遊
2/10
They were closing in 9 days and didn,t tell us til we got there. No bar, no resturant . Many rooms were ocupied by low -income housing . Very Disapointed. Staff was pleasant but couldn't do anything about.
Larry
2 晚家庭旅遊
6/10
It’s a very unpleasant to walk on the hallway to see trash and dirty floors. The bed is old and sloppy. The area isn’t walkable, friendly or safety to do so. However, the room is big and quite. Friendly staff at the front desk.
Phuong
3 晚家庭旅遊
2/10
The whole point of this hotel was for the pools and play place but they were closed and would not let us get a refund and stay somewhere else
Kristina
2 晚家庭旅遊
8/10
Good: Surprisingly large bedroom and bathroom. Nice comfy bed. Clean sheets and towels. The location is convenient to a highway and gas station. We got an excellent deal from Hotels.com.
Bad: The shower was weak. The bed didn't have a blanket, only sheets and a thin coverlet. The air conditioner was loud (although it wasn't grinding, clanking, or thumping.) There are no restaurants nearby, just a Circle K.
Karl
1 晚旅行
8/10
Amazing, an affordable hotel where nothing is dirty, dingy, or worn out! I'll definitely stay here again.
真實旅客
1 晚商務旅行
2/10
Mala atención nunca limpiaron el servicio horrible nadie te hase caso no ponían toallas en fin el hotel más malo de mi vida fue ese y la peste a marihuana las personas fumando en fin el dinero más mal invertido
Dayami
4 晚好友同遊
4/10
Room in very bad shape, dirty and hot tap on sink didn’t work. AC and smoked in. The property didn’t seem safe, so once we got in our room, we hunkered down and didn’t go out. We checked online for another hotel, willing to give up what we paid at Alta Hotel, but no availability anywhere. Everyone consider this a warning.
Michael
1 晚旅行
10/10
Michael
1 晚旅行
4/10
Carpet was horribly dirty
Thomas
1 晚旅行
4/10
Our room spelt like someone died in it. We had to go buy our own febreeze. The pools are not open, the bar is not open. Nothing online that they offered was open. It is also a place that people can live at and the people we did see scared me.....
Rebecca
3 晚旅行
2/10
ABSOLUTE WORST PLACE TO STAY! Save your money, your time, your health, your sanity-DON'T STAY HERE IN THEIR 'MOTEL' which is closing by the way, or RENT FROM THEM! Pictures are deceiving. NASTY place, no working A/C, no ice machines. Our vacation with my 3 year old was ruined by this place & their staff. Worst experience ever. Beware!
Kristy
2 晚家庭旅遊
4/10
Room AC did not work. Shower drain was not draining. Carpet smelled like cigarette smoke. Took forever and multiple phone calls to get towels
Kristen
3 晚旅行
10/10
Overall a great stay. Can’t wait to see it after the remodel is finished. Will be back